Logistics Agent

Driver Hire Bury St Edmunds & Ipswich; West Stow; On-site; GBP 19,000 - 28,000; Full time

Benefits offered by this job

Subsidised canteen

Referral Bonus

Guaranteed 37.5hrs per week

28 days holiday prorated

Job summary

Driver Hire Bury St Edmunds & Ipswich is seeking a Logistics Agent in Bury St Edmunds to support day-to-day operations, coordinate drivers, assist customers, and ensure compliance and timeliness. Start date is ASAP, with a 37.5-hour week and a subsidised canteen.

The role involves monitoring hours, maintaining records, and providing professional customer service in a busy logistics environment. Shift pattern starts Mon–Fri 08:30–16:30 during training, moving to Tue–Sat 12:00–20:00 after.

Qualifications

• Good communication and customer service skills.
• Strong organisation skills with good attention to detail.
• Confidence using computers and standard office systems.
• The ability to work accurately in a busy logistics environment.

Responsibilities

• Monitoring drivers' hours and supporting transport compliance.
• Providing helpful, professional customer support.
• Assisting with health & safety and operational procedures.
• Completing general logistics administration and maintaining accurate records.
• Supporting drivers and colleagues with day-to-day queries.
• Helping the team keep operations organised, compliant and running efficiently.

Skills

Communication skills

Organisation

Computer literacy

Teamwork

Attention to detail

Problem solving

Flexibility

Job description

Logistics Agent

Pay rate: £13.45 - £20.18

Contract Type: Temporary

Location: Bury St Edmunds

Start Date: ASAP

We are looking for Logistics Agent for our client based in Bury St Edmunds, with all the support from our experienced Driver Hire team.

The successful Logistics Agent will receive:

• £13.45/h basic


• £20.18/h overtime & weekends


• Subsidised canteen.


• Guaranteed 37.5hrs per week.


• 28 days holiday prorated on PAYE.


• Referral Bonus - Introduce a friend to us and you receive a bonus!

What to expect as a Logistics Agent:

As a Logistics Agent, you'll play an important part in keeping day-to-day operations running smoothly. Working alongside the wider logistics team, you'll help coordinate drivers, support customers and make sure everything stays safe, compliant and on schedule.

Your day-to-day responsibilities will include:

• Monitoring drivers' hours and supporting transport compliance


• Providing helpful, professional customer support


• Assisting with health & safety and operational procedures


• Completing general logistics administration and maintaining accurate recordsSupporting drivers and colleagues with day-to-day queries


• Helping the team keep operations organised, compliant and running efficiently

Shift Pattern: Monday-Friday (08:30-16:30) during training, transitioning to Tuesday-Saturday (12:00-20:00) thereafter.

As a Logistics Agent you must:

• Good communication and customer service skills


• Strong organisation skills with good attention to detail


• Confidence using computers and standard office systems


• The ability to work accurately in a busy logistics environment


• A proactive approach to solving day-to-day problems


• The ability to work well both independently and as part of a team


• An understanding of transport, drivers' hours or compliance would be beneficial, but training can be provided


• Previous experience in logistics, transport, administration or customer service would be an advantage


• Flexibility to work the required Tuesday-Saturday, 12:00-20:00 shift pattern following training.


• Have no more than 6 effective penalty points.


• No DG, DD or IN endorsements.

This position is commutable from Stowmarket, Ipswich, Thetford, Cambridge, Newmarket and other areas nearby to Bury St Edmunds.