Logistics Agent

Driver Hire Bury St Edmunds & Ipswich; Bury St Edmunds; On-site; GBP 19,000 - 28,000; Full time

Benefits offered by this job

Canteen

37.5 hours/week

28 days holiday

Referral bonus

Job summary

Driver Hire Bury St Edmunds & Ipswich is seeking a Logistics Agent in Bury St Edmunds. You will help coordinate drivers, support customers, and ensure operations run safely and on schedule, under the guidance of our experienced team.

The role offers training with a defined shift pattern and the potential for overtime within a busy logistics environment, using standard office systems. Joining our team means contributing to smooth, compliant daily operations.

Qualifications

• Excellent communication and customer service skills.
• Strong organisation and attention to detail.
• Proficient with computers and office systems.
• Ability to work accurately in a busy logistics environment.
• Willingness to work Tuesday-Saturday after training.

Responsibilities

• Monitor drivers' hours and support transport compliance.
• Provide helpful, professional customer support.
• Assist with health & safety and operational procedures.
• Complete general logistics administration and maintain accurate records.
• Support drivers and colleagues with day-to-day queries.
• Help the team keep operations organised, compliant and running efficiently.

Skills

Communication

Customer service

Organization

Computer literacy

Team player

Problem solving

Attention to detail

Tools

Office systems

Job description

Logistics Agent

Pay rate: £13.45 - £20.18

Contract Type: Temporary

Location: Bury St Edmunds

Start Date: ASAP

We are looking for Logistics Agent for our client based in Bury St Edmunds, with all the support from our experienced Driver Hire team.

The successful Logistics Agent will receive:

• £13.45/h basic
• £20.18/h overtime & weekends
• Subsidised canteen.
• Guaranteed 37.5hrs per week.
• 28 days holiday prorated on PAYE.
• Referral Bonus - Introduce a friend to us and you receive a bonus!

What to expect as a Logistics Agent:

As a Logistics Agent, you'll play an important part in keeping day-to-day operations running smoothly. Working alongside the wider logistics team, you'll help coordinate drivers, support customers and make sure everything stays safe, compliant and on schedule.

Your day-to-day responsibilities will include:

• Monitoring drivers' hours and supporting transport compliance
• Providing helpful, professional customer support
• Assisting with health & safety and operational procedures
• Completing general logistics administration and maintaining accurate records
• Supporting drivers and colleagues with day-to-day queries
• Helping the team keep operations organised, compliant and running efficiently

Shift Pattern: Monday-Friday (08:30-16:30) during training, transitioning to Tuesday-Saturday (12:00-20:00) thereafter.

As a Logistics Agent you must:

• Good communication and customer service skills
• Strong organisation skills with good attention to detail
• Confidence using computers and standard office systems
• The ability to work accurately in a busy logistics environment
• A proactive approach to solving day-to-day problems
• The ability to work well both independently and as part of a team
• An understanding of transport, drivers' hours or compliance would be beneficial, but training can be provided
• Previous experience in logistics, transport, administration or customer service would be an advantage
• Flexibility to work the required Tuesday-Saturday, 12:00-20:00 shift pattern following training.
• Have no more than 6 effective penalty points.
• No DG, DD or IN endorsements.

This position is commutable from Stowmarket, Ipswich, Thetford, Cambridge, Newmarket and other areas nearby to Bury St Edmunds.

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