Logistics Administrator

Impact Recruitment Services; Northampton; On-site; GBP 18,000 - 24,000; Full time

Job summary

Impact Recruitment Services is seeking a Logistics Administrator for a busy operation in Wellingborough. The role focuses on working directly with logistics carriers to investigate delivery issues, arrange re-deliveries and keep orders moving.

You will maintain records, support invoicing queries and work with internal teams and external providers to resolve delivery problems. Proficiency in Excel is expected; experience with ERP systems or Power BI is beneficial, though not essential.

Qualifications

• Previous experience dealing directly with logistics carriers or transport providers is essential.
• Experience in logistics, transport, distribution or supply chain administration is expected.
• Confident communicating with carriers by phone and email.
• Organised with the ability to manage multiple priorities in a busy environment.

Responsibilities

• Liaise with logistics carriers and transport providers to investigate failed, delayed, damaged or missing deliveries.
• Arrange re-deliveries and progress claims where required.
• Investigate delivery discrepancies and follow issues through to resolution.
• Maintain accurate records, reports and spreadsheets.
• Manage proof of delivery information and support invoicing queries.
• Work with internal teams, customers and external logistics partners to resolve delivery issues.
• Provide general administrative support to the wider logistics team.

Skills

Logistics admin

Carrier liaison

Excel

Record keeping

Problem solving

Tools

ERP systems

Power BI

Job description

Logistics Administrator

Wellingborough | Long-term Temporary

We are looking for an experienced Logistics Administrator to join a busy logistics operation in Wellingborough.

This is a varied role focused on working directly with logistics carriers and transport providers to investigate delivery issues, resolve problems and keep orders moving.

The Role

• Liaising with logistics carriers and transport providers to investigate failed, delayed, damaged or missing deliveries.
• Arranging re-deliveries and progressing claims where required.
• Investigating delivery discrepancies and following issues through to resolution.
• Maintaining accurate records, reports and spreadsheets.
• Managing proof of delivery information and supporting invoicing queries.
• Working with internal teams, customers and external logistics partners to resolve delivery issues.
• Providing general administrative support to the wider logistics team.

About You

Previous experience dealing directly with logistics carriers or transport providers is essential.

We are looking for someone who is:

• Experienced within logistics, transport, distribution or supply chain administration.
• Confident communicating with carriers by phone and email.
• Comfortable investigating delivery problems and resolving issues.
• Organised and able to manage multiple priorities in a busy environment.
• Confident using Excel and other Microsoft Office systems.
• Detail-focused with a methodical approach to administration.
• A good communicator who can work effectively with both internal teams and external providers.

Experience with ERP systems, carrier portals or Power BI would be useful, but is not essential.

This is a great opportunity for someone with hands-on carrier management experience who wants to join a busy logistics environment on a long-term temporary basis.

Logistics Administrator, Logistics Coordinator, Logistics Assistant, Transport Administrator, Transport Coordinator, Transport Administrator, Delivery Coordinator, Distribution Administrator, Logistics Support Administrator, Supply Chain Administrator, Transport Operations Administrator, Logistics Operations Coordinator, Carrier Coordinator, Transport Operations Coordinator

Impact Recruitment are a recruitment agency working on behalf of our client