Logistics Carrier Liaison & Issue Resolver

Impact Recruitment Services

Wellingborough

On-site

GBP 21,000 - 26,000

Full time

6 days ago

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Job summary

Impact Recruitment Services is seeking an experienced Logistics Administrator for a busy operation in Wellingborough on a long-term temporary basis. You will work directly with logistics carriers to investigate delivery issues, arrange re-deliveries and progress claims, while maintaining accurate records and supporting invoicing queries across the wider logistics team.

Strong Excel skills and experience with ERP systems or carrier portals are desirable, as is the ability to manage multiple

Qualifications

Experience dealing directly with logistics carriers or transport providers.
Experience in logistics, transport, distribution or supply chain administration.
Comfortable communicating with carriers by phone and email.
Organised with the ability to manage multiple priorities.
Proficient in Excel and Microsoft Office.
Experience with ERP systems, carrier portals or Power BI is a plus.
Hands-on carrier management experience is desirable.

Responsibilities

Liaise with carriers to investigate failed, delayed, damaged or missing deliveries.
Arrange re-deliveries and progress claims.
Investigate delivery discrepancies and follow through to resolution.
Maintain records, reports and spreadsheets.
Support invoicing queries and provide admin support to the logistics team.
Collaborate with internal teams and external partners to resolve issues.
Provide general administrative support to the wider logistics team.