Locker Operations Manager - Warehouse & Logistics Leader

InPost Ltd.; Gateshead; Hybrid; GBP 44,000 - 47,000; Full time

Benefits offered by this job

Pension scheme

Life Insurance

Cycle2Work

Employee Assistance Program

Job summary

InPost Ltd. is seeking a Warehouse Operations Manager for the Gateshead depot. You will lead a high-performing team, drive continuous improvement, and ensure on-time delivery performance against KPIs.

The role requires strong leadership, cost control, and robust safety practices within a fast-growing logistics network. You’ll manage driver resources, monitor KPIs, liaise with regional leadership, and travel UK-wide as needed.

Qualifications

• Proven extensive experience managing mechanical parcel sortation and process operations.
• Expertise in continuous improvement methodologies and implementing process enhancements.
• Knowledge of Drivers Hours, Tachograph and Working Time Directive (WTD).
• Strong Health & Safety standards and practical application in operations.
• Leadership skills to manage, motivate and develop teams by example.
• Experience in budgeting and ensuring financial targets are met.
• Development, monitoring and analysis of KPIs to drive performance.
• Excellent planning and organizational abilities in dynamic environments.
• Proficiency with TMS and WMS systems for operational control.

Responsibilities

• Lead, support, and develop a high-performing operational team.
• Ensure performance surpasses customer expectations against KPIs.
• Build strong relationships with internal and external stakeholders.
• Guarantee full compliance with operational standards and safety regs.
• Collaborate with Regional Manager/Director to meet targets.
• Conduct regular team performance reviews and training initiatives.
• Optimize deployment of drivers and vehicle resources.
• Analyse operational data (MPG, tachographs, fuel, damage) for improvements.
• Oversee site housekeeping and safe working environment.
• Occasional travel across the UK to support operations.

Skills

Parcel sortation

Operations leadership

KPIs

Budget management

TMS/WMS

Tools

TMS

WMS

Job description

InPost Ltd. is seeking a Warehouse Operations Manager for the Gateshead depot. You will lead a high-performing team, drive continuous improvement, and ensure on-time delivery performance against KPIs.

The role requires strong leadership, cost control, and robust safety practices within a fast-growing logistics network. You’ll manage driver resources, monitor KPIs, liaise with regional leadership, and travel UK-wide as needed.