Local Service Manager – Disability Care & Living

Sanctuary Group; Lowestoft; On-site; GBP 44,000 - 47,000; Full time

Benefits offered by this job

Annual leave 33-38 days

Sick pay

Pension 7% match

Health & wellbeing

Life insurance

Parental leave

Training and development

Flexible working

Discounts

Job summary

Sanctuary Group's Clover Court, Lowestoft, is seeking a Local Service Manager to lead the day-to-day running of a 20-person disability service. You’ll be backed by a network of specialist teams and responsible for staff of around 50–60, ensuring safe, valued care.

The role focuses on achieving outstanding outcomes for people supported, managing budgets and compliance with CQC, plus developing relationships with families, commissioners and partner agencies.

Qualifications

• Experience in a managerial role within a similar service.
• NVQ Level 5 in Health and Social Care or equivalent.
• Strong leadership, problem-solving and communication skills.
• Ability to work calmly under pressure and support people in a personalised way.
• Knowledge of CQC regulations and confidence working with partners.
• Experience of complex rota and scheduling management, fluctuating to customer need.
• Experience of supporting people with complex health needs.

Responsibilities

• Lead the day-to-day running of the service, supported by the Deputy Local Service Manager.
• Inspire and develop a dedicated team of approximately 50-60 staff.
• Build strong relationships with customers, families, commissioners and partner agencies.
• Oversee budgets, financial performance and effective marketing of empty homes.
• Maintain high standards of health and safety and regulatory compliance.

Skills

Leadership

Budgeting

IT systems

Communication

Rota management

Disability care

Education

NVQ Level 5 in Health and Social Care

Tools

IT systems

Job description

Sanctuary Group's Clover Court, Lowestoft, is seeking a Local Service Manager to lead the day-to-day running of a 20-person disability service. You’ll be backed by a network of specialist teams and responsible for staff of around 50–60, ensuring safe, valued care.

The role focuses on achieving outstanding outcomes for people supported, managing budgets and compliance with CQC, plus developing relationships with families, commissioners and partner agencies.