Care and Support Assistant

Sanctuary Scotland Housing Association Limited; Lowestoft; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Annual leave 33 days

Sick pay

Pension scheme

Life insurance

Parental leave

Training opportunities

Flexible working

Job summary

Sanctuary Supported Living in Lowestoft is seeking a Care and Support Assistant to help people with disabilities live independently and participate in daily activities. You will work closely with individuals to develop and follow person-centred care plans.

The role involves providing personal care, medication support, and assistance with daily routines within a compassionate, community-focused team. A not-for-profit ethos with strong training and career development opportunities.

Qualifications

• Experience delivering personal care is helpful but not essential.
• Kind, caring and compassionate nature.
• Ability to work well both independently and as part of a team.
• Flexible and adaptable to changing customer needs.
• Strong organisational skills.
• NVQ Level 2 in Health and Social Care or willingness to work towards it.
• Proficient technology/IT skills (Microsoft Office and similar)

Responsibilities

• Support customers with learning and physical disabilities to build independence and reach their potential.
• Work as a key worker to help individuals create and follow care and support plans.
• Provide personalised care, including sensitive personal care and safe medication management.
• Assist customers with daily routines such as getting up, washed and dressed.
• Support customers to access the community, including shops, cafés, friends and appointments.
• Promote a positive culture by engaging with customers and reducing social isolation.
• Help maintain a clean and comfortable environment and follow safe practices, including risk assessments.

Skills

Kind, caring and compassionate

Teamwork

Adaptability

Organisational skills

IT skills (Microsoft Office)

Education

NVQ Level 2 in Health and Social Care

Job description

Title: Care and Support Assistant

Lowestoft, Suffolk, GB, NR32 1RB

Care and Support Assistant

Clover Court, Clapham Road South, Lowestoft, NR32 1RB

£13.15 per hour

36 hour position available

Empower independence, every single day

We’re proud to be recognised as the 2025 Housing with Care Employer of the Year – and we’re excited to welcome a new Care and Support Assistant to our vibrant CQC-registered disability service at Clover Court, Clapham Road South, Lowestoft, NR32 1RB.

You’ll be part of a compassionate, community-focused team supporting people with a disability that puts people first – every single day. #BeYourBest is more than a hashtag – it’s our commitment to helping our people grow, thrive, and feel valued. We’ll support you with the tools, training, and encouragement to reach your full potential, while celebrating your individuality and the difference you make every day.

As a not-for-profit organisation, we reinvest in our people and our services, celebrating individuality and helping you thrive both personally and professionally.

Your role

• Support customers with learning and physical disabilities to build independence and reach their potential
• Work as a key worker to help individuals create and follow care and support plans
• Provide personalised care, including sensitive personal care and safe medication management
• Assist customers with daily routines such as getting up, washed and dressed
• Support customers to access the community, including shops, cafés, friends and appointments
• Promote a positive culture by engaging with customers and reducing social isolation
• Help maintain a clean and comfortable environment and follow safe practices, including risk assessments

Your skills

• Experience delivering personal care is helpful but not essential
• Kind, caring and compassionate nature
• Ability to work well both independently and as part of a team
• Flexible and adaptable to changing customer needs
• Strong organisational skills
• NVQ Level 2 in Health and Social Care or willingness to work towards it
• Proficient technology/IT skills (Microsoft Office and similar)

Your rewards

You deserve more than the basics. That’s why, alongside 33 days’ annual leave pro rata (rising to 38, including bank holidays), occupational sick pay linked to length of service, and a contributory pension scheme, we’ve created a package to help you thrive:

• Health and wellbeing support– including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short-term counselling
• Company-paid life insurance
• Parental leave arrangementsandannual leave purchase scheme
• Company-funded trainingand ongoing career development opportunities
• Flexible working optionsand aninclusive culturewhere everyone belongs, supported by our staff networks including PRISM, Disability, Race Equality and Parent networks
• Exclusive retail discounts, Cycle to Work, and salary sacrifice arrangements

Before you apply

• We can only accept applications from individuals with the right to work in the UK.
• Internal candidates should apply via their internal careers account.
• We may close this advert early, so please apply as soon as possible.

Inclusion is one of our core values. We’re committed to being a diverse and inclusive organisation where everyone can thrive. We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status.

We work closely with the Home Office in order to prevent illegal working.

Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

Job Segment: Home Care, Healthcare