Local Authority Specialist Housing Manager (Sheltered Housing), West London

Vitalis; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading housing agency is seeking a Local Authority Specialist Housing Manager for a contract role in West London. The successful candidate will ensure the delivery of a high-quality housing management service for older and vulnerable residents, improve resident satisfaction, and effectively lead a team. Experience in a similar role is required. This is a full-time on-site position offering a competitive pay rate.

Benefits

Dedicated consultant support

Easy online registration process

Referral schemes and incentives

Ongoing compliance management

Reliable payroll

Qualifications

• Experience in Local Authority roles.
• Ability to manage rent arrears and financial assistance.
• Familiarity with health and safety standards.

Responsibilities

• Manage and improve housing management services.
• Build an engaged and effective team.
• Monitor housing schemes for cleanliness and safety.
• Ensure timely letting of properties.
• Reduce revenue loss through effective management.
• Facilitate and promote resident activities.

Skills

Team leadership

Housing management

Customer service

Job description

Local Authority Specialist Housing Manager (Sheltered Housing), West London

Pay rateto£39.33 perhour

Contract role,Local GovernmentHousing

Weare recruiting foranexperiencedLocal Authority Specialist Housing Manager for Sheltered HousinginWestLondon.

To ensure the delivery of an enhanced housing management service which continually

improves the quality of life of and satisfaction with services for older and vulnerable

residents and maximises the opportunity to co-ordinate and work with key partners and

stakeholders.

This is a full time on siterole.

Duties include :

• Ensure through effective day to day management that the team delivers and continually improves a comprehensive enhanced housing management service to help residentsmaintaintheir tenancy and ensure theyare able toaccess and receive a range of housing and support services.
• Build an effective team through leadership and personal example so that team members are fully engaged and delivering an excellent service.
• Ensure there is systematic monitoring and inspection of sheltered housing schemes to provide secure, clean andwell maintainedcommunal areas and services.
• Ensure that vacant properties are passed to and received back from repairs and let within required timescales and that there is efficient, prompt and appropriate resettlement of new customers to reduce the loss of revenue and improve satisfaction for new tenants in terms of access to local services, health & safety checks and knowledge of the schemes facilities.
• Ensure revenue loss is minimised through the team’s effective management of rent arrears and the maximisation of resident’s access to financialassistanceby promoting andfacilitatinga wide range of financial inclusion.
• Ensure there is effective reporting and monitoring of household repairs for residents less able to do so and that the handy person scheme is effectively utilised to provide a more accessible and tailored service. Does it still exist?
• Ensure that thereisthe consistent facilitation and promotion of social activities within the schemes and co-ordination of the use of communal lounges and guest rooms to enhance the quality of life for residents.
• Develop and ensure adherence to the service level agreement, systems, administration, policies and procedures relating to health, safety and welfare of residents and the management of schemes and services.
• Implement scheme based and co-ordinated resident involvement so that residents can contribute to the development of strategies, policies and plans and resident satisfaction is continuously improved.

This is a contract role,and you will need to have experience in a similarLocalAuthorityrole.

Please get in touch for more information.

This is an agency post andVitaliscan offeryou : -

• A Dedicated consultant who has access to all roles across the UK and is available for you to speak to
• An easy registration process (all done online)
• Referral schemes and incentives
• Ongoing compliance managed for you
• Prompt and reliable payroll and lots more.