LLE Information Manager - Flexible Hours & Inclusive Service

University of East Anglia; Norwich; Híbrido; GBP 31.000 - 38.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible working options

39 days annual leave including Bank Ho

Athena Swan Silver

Descripción de la vacante

The University of East Anglia is seeking an LLE Information Manager to lead and coordinate frontline information services across teaching, research and engagement activities. The role emphasizes customer-focused delivery, strong people management, and continuous service improvement in a busy front-facing environment.

You will operate in a flexible, prospective hybrid pattern, with an emphasis on inclusive information services and excellent interpersonal communication to support diverse users.

Formación

• Experience managing frontline information services in a busy setting.
• Strong interpersonal and communication skills with a customer-focused approach.
• Commitment to inclusive, high-quality information service delivery.

Responsabilidades

• Coordinate and improve frontline information services for teaching, research and engagement.
• Manage operations and people to ensure consistent, high-quality service.
• Support colleagues in delivering user-centric information support.

Conocimientos

People management

Front-facing experience

Interpersonal skills

Communication skills

Descripción del empleo

The University of East Anglia is seeking an LLE Information Manager to lead and coordinate frontline information services across teaching, research and engagement activities. The role emphasizes customer-focused delivery, strong people management, and continuous service improvement in a busy front-facing environment.

You will operate in a flexible, prospective hybrid pattern, with an emphasis on inclusive information services and excellent interpersonal communication to support diverse users.