Live-In Scheme Manager – Retirement Community

Home Group; Aylesbury; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Rent-free onsite accommodation

Health Cash Plan

34 days leave (including bank holidays

Generous pension with life insurance 3

Instant pay access with Stream

Discounts on groceries, holidays and趣

Job summary

Home Group is seeking a live-in Scheme Manager to oversee a retirement community, ensuring safety, comfort and independence for residents. You will manage buildings, coordinate repairs, and maintain welcoming communal spaces.

The role requires strong customer service, safeguarding awareness and budgetary competence, with the ability to work with partner contractors and internal teams to support residents.

Qualifications

• Excellent customer service and ability to build relationships with diverse customers.
• Knowledge of health and social issues affecting older people.
• Experience with safeguarding and risk assessments.
• Ability to work collaboratively with partner contractors and teams.
• Strong administrative skills including budgeting, invoicing, and record keeping.

Responsibilities

• Manage the retirement scheme on behalf of residents, ensuring safety and compliance.
• Engage with customers, respond to calls, and maintain a safe, welcoming environment.
• Oversee communal areas, coordinate cleaning and social spaces for residents.
• Coordinate repairs with contractors and source local suppliers when needed.
• Signpost residents to services that support welfare and independence.

Job description

Home Group is seeking a live-in Scheme Manager to oversee a retirement community, ensuring safety, comfort and independence for residents. You will manage buildings, coordinate repairs, and maintain welcoming communal spaces.

The role requires strong customer service, safeguarding awareness and budgetary competence, with the ability to work with partner contractors and internal teams to support residents.