On-Site Scheme Manager | Retirement Living Community

RENDALL & RITTNER LIMITED; Brandwood End; On-site; GBP 13,000 - 15,000; Full time

Benefits offered by this job

20 days holiday plus bank holidays

Pension scheme enrollment

Employee assistance programme

Team uniform (subject to development)

Fully funded training and development

Discount access across travel, retail,

Job summary

Rendall & Rittner is seeking a Scheme Manager for a welcoming retirement living community in Birmingham. You will be the first on-site contact, delivering friendly, reliable customer service while coordinating contractors and keeping spaces safe, clean and well presented.

You will manage daily health and safety checks, update records, support residents and families, and ensure compliance and smooth operation of communal areas with minimal disruption.

Qualifications

• People-first attitude and warm communication.
• Organised and detail-focused with ability to juggle tasks.
• Pride in presentation; tidy, safe environments.
• Calm under pressure with good judgement.
• Reliable and discreet in handling information.

Responsibilities

• Greeting residents, visitors and contractors and being the go-to on-site contact.
• Scheduling and overseeing cleaning, maintenance and statutory inspections.
• Completing daily health and safety checks and maintaining accurate records.
• Managing keys, parcel deliveries, noticeboards and resident communications.
• Reporting repairs, following up on works and escalating issues when needed.
• Supporting community activities and signposting residents to helpful services.

Skills

Customer service

Organisation

Communication

Attention to detail

Calm under pressure

Tools

Email

Calendars

Databases/Portals

Job description

Rendall & Rittner is seeking a Scheme Manager for a welcoming retirement living community in Birmingham. You will be the first on-site contact, delivering friendly, reliable customer service while coordinating contractors and keeping spaces safe, clean and well presented.

You will manage daily health and safety checks, update records, support residents and families, and ensure compliance and smooth operation of communal areas with minimal disruption.