Retirement Community Scheme Manager - Health Plan

Home Group Limited; Romford; On-site; GBP 27,000 - 31,000; Full time

Benefits offered by this job

Health Cash Plan

34 days leave (incl. bank holidays)

Job summary

Home Group Limited seeks a Scheme Manager to oversee retirement living schemes in Romford. You will ensure buildings are safe, secure, and meet safety standards while supporting residents to live independently in their own homes.

You will engage with residents, coordinate repairs with contractors, and promote a warm, inclusive community atmosphere across communal spaces. This role emphasizes safeguarding awareness and excellent customer service.

Qualifications

• Experience in housing schemes or retirement living is preferred.
• Strong interpersonal skills and ability to work with diverse residents.

Responsibilities

• Managing the scheme on behalf of residents, ensuring safety and compliance.
• Engaging with customers, responding to calls, and maintaining a welcoming environment.
• Coordinating with partner contractors for repairs and maintenance in communal areas.

Skills

Customer service

Communication

Safeguarding knowledge

Job description

Home Group Limited seeks a Scheme Manager to oversee retirement living schemes in Romford. You will ensure buildings are safe, secure, and meet safety standards while supporting residents to live independently in their own homes.

You will engage with residents, coordinate repairs with contractors, and promote a warm, inclusive community atmosphere across communal spaces. This role emphasizes safeguarding awareness and excellent customer service.