Live-In Scheme Manager – Retirement Community

Home Group Limited; England; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Rent-free live-in accommodation

Health cash plan

34 days leave (incl. bank holidays)

Pension with life insurance (3x salary

Instant pay access with Stream

Job summary

Home Group Limited is seeking a live-in Scheme Manager - Residential in Buckinghamshire to ensure the smooth running of our retirement community. You will manage buildings, support residents in living independently, and coordinate with contractors for repairs in communal areas.

The role focuses on safety, customer service, and creating a welcoming environment, with the opportunity to influence resident wellbeing and use of communal spaces.

Qualifications

• A passion for providing excellent customer service and building relationships with customers from diverse backgrounds.
• Knowledge of health and social issues affecting older people.
• Experience in safeguarding and carrying out risk assessments.
• Ability to work collaboratively with different partners.
• Strong administrative skills with managing accounts, budgets and invoicing for repairs.

Responsibilities

• Managing the scheme on behalf of our residents, ensuring buildings are safe, secure and meet safety standards.
• Providing visibility on the scheme, engaging with customers and responding to calls.
• Ensuring communal areas are clean, safe and welcoming; supporting social activities.
• Working with partner contractors for repairs and maintenance in communal areas; sourcing local suppliers.
• Signposting customers to relevant services to support welfare and independence.

Skills

Customer service excellence

Relationship building

Safeguarding knowledge

Risk assessment experience

Administrative skills

Budgeting and invoicing

Job description

Home Group Limited is seeking a live-in Scheme Manager - Residential in Buckinghamshire to ensure the smooth running of our retirement community. You will manage buildings, support residents in living independently, and coordinate with contractors for repairs in communal areas.

The role focuses on safety, customer service, and creating a welcoming environment, with the opportunity to influence resident wellbeing and use of communal spaces.