Live-In Care Coordinator

Bluebird Care; Cardiff; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

28 days holiday including bank/public

Company pension

On-site parking

Company events

Blue Light Card

Funded training and ongoingdevelopment

Referral programme

Job summary

Bluebird Care Cardiff and The Vale is seeking a Live-In Care Coordinator to manage scheduling and coordination of care assistants across Cardiff and The Vale. You will ensure seamless delivery of live-in packages, matching carers to clients and maintaining accurate records.

The role involves creating bespoke care plans, risk assessments, and weekly handovers, with on-call responsibilities. A full UK driving licence and access to your own vehicle are required.

Qualifications

• Experience in scheduling live-in care packages and coordinating teams.
• Ability to create bespoke care plans and risk assessments.
• Strong organisational skills under pressure.

Responsibilities

• Scheduling live-in care packages and matching carers to clients.
• Creating bespoke care plans and risk assessments.
• Completing reviews of care plans and risk assessments per CIW regulations.
• Weekly handovers with staff and clients.
• Ensuring full shift coverage and smooth care delivery.
• Processing new referrals and updating care needs.
• Liaising with the office team to maintain records and reports.
• Supporting the care team to succeed.
• Participating in the on-call rota (1 day/week, 1 weekend in 4).

Skills

Scheduling

Care coordination

Documentation

On-call coordination

Education

NVQ/QCF Level 2+ in Health & Social Care

Job description

The following content displays a map of the jobs location - Cardiff

Live-In Care Coordinator
Bluebird Care Cardiff and The Vale

Location: Cardiff & The Vale
Contract Type: Full-Time 08:30-16:30 Monday- Friday

We’re the best at what we do – and it’s all thanks to talented people like you.

As the leading Home Care provider, we take pride in our work, and we’re looking for a caring and dedicated individual to join our Bluebird Care Cardiff and The Vale Team as a Live-In Care Coordinator to help us set the standard in our Live-In Care packages.

As a Live-In Care Coordinator, you’ll be the heartbeat of our service, ensuring seamless scheduling and coordination of our outstanding Care Assistants across Cardiff and The Vale. This is more than just a job – it’s a chance to make a real impact while enjoying fantastic rewards.

Key Responsibilities

Live-In Care Duties:

• Scheduling live-in care packages, matching carers to clients based on preferences, skills, and compatibility.


• Creating bespoke care plans and risk assessments for new live-in care clients.


• Completing reviews of care plans and risk assessments in line with CIW regulations.


• Completing weekly handovers with live-in care staff and clients.


• Ensuring completion of Daily Average Agreements and acting on any changes in dependency for each live-in care package.


• Scheduling and matching Live-In Care Experts to customers.


• Ensuring smooth and seamless care delivery with full shift coverage.


• Processing new referrals and updating care needs.


• Liaising with the office team to maintain accurate records and reports.


• Supporting our care team, ensuring they have everything they need to succeed.


• Participating in the on-call rota (one day per week and one weekend in four).

• £28,000 per year


• 28 days holiday (including bank holidays)


• Company events


• Company pension


• On-site parking


• Referral programme


• Blue Light Card


• Funded training and ongoing development

Requirements

• Senior Care Assistant experience with a minimum of 1 year in the care sector


• Previous experience as a Care Coordinator


• NVQ/QCF Level 2 or above in Health & Social Care


• Social Care Wales registration (desirable but not essential)


• Full UK driving licence and access to your own vehicle


• Ability to stay organised and thrive under pressure

Bluebird Care Cardiff and The Vale is an Equal Opportunity Employer.

DBS checks and references will be completed in line with government regulations and recruitment best practices.