Live Events Guest Experience Associate - Flexible Hours

Wycombe Swan Theatre; Bradford; Vor Ort; GBP 17.000 - 22.000; Teilzeit

Zusammenfassung

Bradford Live is seeking a Customer Experience Assistant to ensure every visitor has an outstanding experience across Front of House, Bar & F&B, and Box Office operations. You will help events run safely and smoothly in a fast-paced venue environment.

You should be flexible to work evenings, weekends and public holidays; prior hospitality or customer service experience is helpful but not essential. Training will be provided.

Qualifikationen

• Customer service experience is desirable but not essential.
• Flexibility to work evenings, weekends and public holidays.

Aufgaben

• Deliver exceptional customer experiences at all times.
• Follow health and safety and security procedures.
• Represent Bradford Live professionally.
• Check tickets and direct guests at events.
• Process bookings and maintain customer records with GDPR awareness.
• Maintain cleanliness and service standards across FOH, Bar, and F&B.
• Escalate issues as required to ensure smooth operations.

Jobbeschreibung

Bradford Live is seeking a Customer Experience Assistant to ensure every visitor has an outstanding experience across Front of House, Bar & F&B, and Box Office operations. You will help events run safely and smoothly in a fast-paced venue environment.

You should be flexible to work evenings, weekends and public holidays; prior hospitality or customer service experience is helpful but not essential. Training will be provided.