Front of House Guest Experience & Sales Associate

ATG Entertainment; Aylesbury; On-site; GBP 18,000 - 24,000; Full time

Job summary

ATG Entertainment in the United Kingdom seeks a Front of House Customer Experience team member. You will greet guests, assist with seating, serve drinks and snacks, and sell merchandise and programmes. You will collaborate with security, box office and bar teams to ensure a smooth, welcoming experience.

Daytime, evening and weekend availability is essential, and applicants must be 18 or older. You will be part of a proactive team focused on safety, service quality and customer satisfaction.

Qualifications

• Availability across daytime, evening and weekends.
• Must be aged 18+ for this position.

Responsibilities

• Greet and engage with audience members, making them feel welcome and valued.
• Answer audience queries with timely, helpful information.
• Maintain knowledge of venue and shows to recommend products.
• Proactively upsell food, beverages, merchandise, programmes or packages.
• Know sales targets and work to exceed them.
• Handle cash and stock accurately and safely.
• Identify risks to health, safety or security and act accordingly.
• Collaborate with team members to complete tasks.

Skills

Customer service

Sales skills

Teamwork

Job description

ATG Entertainment in the United Kingdom seeks a Front of House Customer Experience team member. You will greet guests, assist with seating, serve drinks and snacks, and sell merchandise and programmes. You will collaborate with security, box office and bar teams to ensure a smooth, welcoming experience.

Daytime, evening and weekend availability is essential, and applicants must be 18 or older. You will be part of a proactive team focused on safety, service quality and customer satisfaction.