Life Sciences Order & Customer Success Specialist

Radiometer; Little Chalfont; On-site; GBP 28,000 - 42,000; Full time

Job summary

Cytiva in the UK is seeking an Order Management Specialist to provide seamless service to customers and distributors. You will manage order entries, track shipments, and resolve issues to ensure on-time delivery, while maintaining strong partner relationships.

Fluent English, excellent communication, and proficiency in MS Office, Oracle/ERP and Salesforce are preferred. This is an onsite role based in Little Chalfont, Amersham, with a collaborative team focused on life sciences and customer

Qualifications

• Experience in order management or logistics is preferred.
• Strong communication and organizational abilities.
• Experience with ERP systems and customer service tools is a plus.

Responsibilities

• Build relationships with customers and partners to resolve queries.
• Accurately process order entries and monitor shipments.
• Address backlogs and exceptions to ensure on-time revenue collection.
• Coordinate with internal teams to complete orders and installations.

Skills

Customer service

Communication

Organizational skills

MS Office

ERP systems

Salesforce

Problem solving

Tools

Oracle

Salesforce

MS Office

Job description

Cytiva in the UK is seeking an Order Management Specialist to provide seamless service to customers and distributors. You will manage order entries, track shipments, and resolve issues to ensure on-time delivery, while maintaining strong partner relationships.

Fluent English, excellent communication, and proficiency in MS Office, Oracle/ERP and Salesforce are preferred. This is an onsite role based in Little Chalfont, Amersham, with a collaborative team focused on life sciences and customer