Life Sciences Order Management Specialist Customer Impact

Radiometer; Little Chalfont; On-site; GBP 32,000 - 42,000; Full time

Job summary

Cytiva in the United Kingdom, based at Little Chalfont, seeks an Order Management Specialist to deliver an exceptional customer experience by managing orders and ensuring timely communication throughout the order-to-remittance process.

You will collaborate with cross‑functional teams, proactively handle backlogs and shipments, and support revenue execution while maintaining customer satisfaction. Fluency in English is required; knowledge of Nordic languages is a plus.

Qualifications

• Excellent communication and customer service skills.
• Highly organized and able to prioritize workload.
• Proficient with MS Office and multiple systems.
• Problem solving, initiative, detail-oriented.

Responsibilities

• Manage customer orders from entry to remittance.
• Respond to inquiries in a timely and professional manner.
• Ensure accurate and timely communication with customers and partners.
• Proactively handle backlogs, replacements, and shipments.
• Follow shipment to installation to ensure revenue is collected on time.

Skills

Communication skills

Organization

MS Office

Problem solving

ERP (Oracle)

Salesforce knowledge

English fluency

Tools

Oracle ERP

Salesforce

Job description

Cytiva in the United Kingdom, based at Little Chalfont, seeks an Order Management Specialist to deliver an exceptional customer experience by managing orders and ensuring timely communication throughout the order-to-remittance process.

You will collaborate with cross‑functional teams, proactively handle backlogs and shipments, and support revenue execution while maintaining customer satisfaction. Fluency in English is required; knowledge of Nordic languages is a plus.