Life Rooms Receptionist Walton

Mersey Care NHS Foundation Trust; Liverpool; On-site; GBP 18,000 - 23,000; Full time

Job summary

The Life Rooms is part of Mersey Care NHS Foundation Trust, based in Liverpool. The Life Rooms Receptionist role provides reception and administrative support to ensure smooth day-to-day operations and to promote patient satisfaction.

You will work with colleagues to establish efficient procedures that support a welcoming, safe and patient-centered environment. The successful candidate will join an enthusiastic team dedicated to delivering high quality services in a public health context.

Responsibilities

• Reception duties to ensure smooth day-to-day running of the work environment.
• Establishing and maintaining administrative procedures to promote patient satisfaction.

Job description

The Life Rooms is one of Mersey Care NHS Foundation Trusts innovative services. Our Social Model of Health is designed to support the prevention and population health agendas by activation through learning, social prescribing and community. This model enables people to become more activated in their own health; it operates within a social approach that focuses on prevention and the enabling of community and community assets to encourage system change., We have an exciting opportunity to join The Life Rooms team as a Life Rooms Receptionist. The post holder will provide reception and administrative duties to ensure the smooth day to day running of the work environment and will work with colleagues in establishing and maintaining administrative procedures to promote patient satisfaction.

The successful candidate will join an enthusiastic, innovative, and motivated service and team dedicated to providing high quality services through a social model of health.

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.