Band 3 Administrator

Cardiff and Vale University Health Board; Knowsley; On-site; GBP 21,000 - 25,000; Full time

Job summary

Mersey Care NHS Foundation Trust in Knowsley invites applications for a Band 3 Administrator in the Mental Health Care Division Admin and Clerical team. This 37.5 hour-per-week role supports Recovery Routine Assessment and the reception functions at Knowsley sites.

You will receive dedicated training to support the wider MHCD Administrative Service, with occasional travel to other sites for MDT/professional meetings and reception cover as required.

Qualifications

• Typing and word processing experience is essential.
• Experience in an office environment with NHS exposure is desirable.
• Good verbal and written communication skills.
• Ability to work to tight deadlines and independently.

Responsibilities

• Arrange meetings and take minutes.
• Organise workload and coordinate with admin staff.
• Maintain filing systems (manual and electronic).
• Deal with members of the public and provide reception cover.

Skills

Communication skills

Organisational skills

Typing

Microsoft Office

Minute taking

Reception

NHS experience

Public dealing

Teamwork

Education

NVQ3 Business Administration

GCSE English

RSA III or equivalent

ECDL

Tools

Microsoft Office

Job description

This is an exciting opportunity to join our Mental Health Care Division Admin and Clerical team as a Band 3 Administrator. This post will work 37.5 hours per week, supporting Mental Health Services - Knowsley. The successful post holder will, in the first instance, support Recovery Routine Assessment and the reception functions in nearby Knowsley buildings, but will receive dedicated training in order to support the wider MHCD Administrative Service within Knowsley. Please note that whilst the role is based at Knowsley Resource and Recovery Centre, the service supports the local community and flexibility with travel to different sites will be required to support MDT / Professional Meetings / Reception cover.,

• The post holder will have excellent communication and organisational skills.
• Typing/WP ordemonstrableexperience is essential. Successful applicants will be able to organise their own workload and co-ordinate activities with other administration staff in the team. The successful candidate will have excellent interpersonal skills and a friendly telephone manner. There is a need to be able to work to tight deadlines and withstand the pressure of a busy department and it is essential that you are able to work on your own initiative.
• Experience of working in an office environment
• Arranging meetings and taking minutes
• Extensive knowledge of office procedures
• Knowledge of Microsoft Office eg Outlook, Powerpoint, Excel, Audio Typing experience
• Experience of working within the NHS or related healthcare experience
• Experience of dealing with members of the public
• Awareness of Recovery Model
• Awareness of children/vulnerable adults guidelines, Typing/WP RSAIII or equivalent or demonstrable experience, ECDL
• NVQ3 Business Administration
• GCSE Grade A-C English or equivalent, Good verbal and written communication skills
• Good interpersonal and organisational skills
• Ability to work as member of a team
• Ability to develop, operate and maintain filing systems both manual and electronic
• Ability to develop effective interpersonal relationships with colleagues in the health care setting
• Ability to communicate effectively in a variety.of settings Able to deal with sensitive issues with tact and diplomacy
• Able to present factual information and refer questions to others where appropriate.
• Ability to prioritise own workload and work to defined timescales.
• Ability to work on own initiative.

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands. We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities. At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.