Licensing Services Coordinator

Northumberland Fire Group; Cramlington; On-site; GBP 9,000 - 15,000; Part time

Benefits offered by this job

26 days annual leave

Local Government Pension Scheme

Flexi scheme – up to 2 days per month

Job summary

Northumberland County Council is seeking a proactive Licensing Support Officer to join the Licensing team. You will support the delivery of licensing services, process licence applications, and maintain records to meet statutory requirements.

The role involves front-line contact with customers, businesses and licence holders, handling enquiries by phone, email, online and in person. The successful candidate will be highly organised, able to manage competing priorities, and committed to

Qualifications

• Good standard of general education with strong numeracy and literacy.
• Experience of working with the public, meeting deadlines and following statutory processes.
• Effective IT skills and ability to maintain accurate electronic records and databases.

Responsibilities

• Provide front-line support to customers, businesses and licence holders by phone, email, online and in person.
• Process licence applications and maintain statutory records and databases.
• Administer payments and invoices and support service improvement projects.

Skills

Numeracy skills

Literacy skills

Public interaction

IT skills

Microsoft Office

Record keeping

Education

General education

Tools

Microsoft Office

Job description

Northumberland County Council is seeking a proactive Licensing Support Officer to join the Licensing team. You will support the delivery of licensing services, process licence applications, and maintain records to meet statutory requirements.

The role involves front-line contact with customers, businesses and licence holders, handling enquiries by phone, email, online and in person. The successful candidate will be highly organised, able to manage competing priorities, and committed to