Library Services Assistant (Weekend) - CG2282

University of St Andrews; St Andrews; On-site; GBP 9,000 - 11,000; Part time

Benefits offered by this job

Staff pension scheme

Staff relocation support

Hybrid working environment

Staff discounts

Free staff parking

Cycle to work

Job summary

University of St Andrews is seeking self-motivated, customer-focused individuals to join our University Library frontline team. You will need excellent customer skills, flexibility, and IT proficiency, with experience in libraries or customer service favored.

Hours are Saturdays and Sundays, totaling 18 hours per week. A Premium Hours Payment applies for late-evening shifts. Start as soon as possible; staff benefits include relocation support, pension, hybrid working options, and staff discounts.

Qualifications

• Educated to at least Scottish Higher level.
• Previous experience in a library or customer service role is essential.
• Excellent customer service and strong interpersonal skills required.

Responsibilities

• Provide frontline library assistance to students and staff.
• Deliver customer-focused service during weekend shifts.
• Operate library IT systems and assist users with inquiries.

Skills

Teamwork

Communication skills

Flexibility

IT skills

Education

Scottish Higher level

Job description

We are looking to appoint self-motivated and customer-focused individuals to this key frontline team in the University Library. You will be motivated, have excellent customer skills and will relish the challenges of working in a very active student environment. Team working abilities, good communication skills, flexibility and IT skills are requirements for this post. You should be educated to at least Scottish Higher level. Previous experience of working in a library or a customer service role is essential.

Hours of work: Saturday and Sunday, 18 hours per week,

Typical shifts (on rotation): 07.30-17.30; 08.00-18.00; 14.30-00.30. These hours are subject to change.

In addition to the basic salary, a Premium Hours Payment of an additional 1/3 rd time is paid for hours worked between 10pm and 6am where those hours are not subject to any other overtime rate.

Start: As soon as possible

Employees of the University have access to a wide range of staff benefits including:

• Financial contribution to relocation (subject to eligibility)
• Membership of the S&LAS Pension Scheme with generous employer contributions
• A hybrid working environment, including partial homeworking where appropriate and a range of family friendly policies, supporting work-life balance
• Staff discount scheme for local and national goods and services
• Free staff parking, employee Carshare and Cycle to Work Schemes and subsidised local bus travel
• Subsidised sports membership, reduced tuition fees on degree programmes for staff, access to training and development opportunities including LinkedIn Learning, access to library facilities, salary sacrifice scheme

Further information and informal enquiries may be directed to Valerie Dickson, email: [e-mail] .

At St Andrews, equality, diversity, and inclusion are central to who we are and form a core pillar of our University Strategy. We are committed to creating a fair, inclusive and supportive workplace, reflected in our participation in national diversity charters and awards, including Athena Swan, Carer Positive and the Race Equality Charter.

We particularly welcome applications from people from Black, Asian, minority ethnic and minority religions backgrounds and from LGBTQ+ and disabled people.