Evening Library Assistant

Islington Working; Greater London; On-site; GBP 16,531 - 22,041; Part time

Job summary

City St George’s, University of London is recruiting an Evening Library Assistant at the Clerkenwell campus. The role is based at the Northampton Square Library during term-time, with hours 5-9pm on Wednesdays and Thursdays and 12-6pm on alternate Saturdays.

The successful candidate will have relevant experience, preferably in an academic library setting, and excellent customer service skills. The Supervisor will guide colleagues and liaise with library teams and Security staff during

Qualifications

• Experience in an academic library setting preferred.
• Excellent customer service skills.
• Ability to supervise a small staff.

Responsibilities

• Answer reference and procedural enquiries at the library help desk, delivering circulation functions.
• Support the online library enquiry service and shelving/collection management tasks.
• Supervise a small team of staff delivering these services and liaise with Security and other university colleagues.
• Maintain library study environment and coordinate with library colleagues and other university teams.
• Provide clear guidance to colleagues and foster a collaborative approach to work.

Skills

Customer service

Interpersonal skills

Communication

Team supervision

Job description

City St George’s, University of London is the University of business, practice and the professions and brings together the expertise and excellence of City, University of London and St George’s, University of London into one institution.

City St George’s library service provides support to students, staff and the wider University community across four library locations, augmented by online resources and user support delivered both online and at our library help desks. The Library Service has been awarded Customer Service Excellence accreditation.

We are seeking to recruit for an Evening Library Assistant post at the Clerkenwell campus. The role is based at the main Northampton Square Library during term-time (from mid-September until end of June). The expected working hours will be 5-9pm on Wednesdays and Thursdays, and 12-6pm on alternate Saturdays.

Duties

• The Evening and Weekend Library Assistants ensure the smooth delivery of core services at the library help desk, through answering reference and procedural enquiries, delivering circulation functions, and assisting with library equipment.
• The role also involves supporting the online library enquiry service, shelving and collection management tasks.
• Evening/Weekend Library Assistants supervise a small team of staff delivering these services, overseeing and maintaining the library study environment and liaising with colleagues including Security staff supporting the library during evening and weekend opening.
• The successful candidate will have relevant experience, preferably in an academic library setting, and excellent customer service skills.
• Good interpersonal and communication skills with the ability to supervise a team and foster a collaborative approach to work are also required.
• The Supervisor will be expected to give clear guidance and instructions to colleagues and liaise with colleagues in the library and other University teams.

Desirable criteria

Not specified

Additional information

Closing date for applications: 16 August 2026 at 11:59pm.

City St George’s offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.City St George’s, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors.

We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background. City St George’s operates a guaranteed interview scheme for disabled applicants.