House Service Supervisor - RM7345

University of St Andrews; St Andrews; On-site; GBP 23,000 - 28,000; Full time

Job summary

University of St Andrews Residential and Business Services are recruiting a House Service Supervisor for David Russell Apartments. You will manage keys, housekeeping tasks, stock control of materials, and related admin duties, while assisting with planning for student arrivals and summer turnover.

This is a permanent post: Term Time (36 weeks) 30 hours/week and Summer (16 weeks) 36.25 hours/week, on a 52-week contract. Training is provided and a diverse range of people is welcome.

Qualifications

• Experience preferred but not essential; full training provided.
• Commitment to excellent customer care and staff leadership in a small team.
• Flexible, organised and capable of managing multiple tasks.

Responsibilities

• Allocate keys and manage housekeeping duties.
• Stock control of housekeeping materials and related admin tasks.
• Plan for student arrivals/departures and summer turnover.
• Coordinate with staff to ensure smooth front-facing service.
• Maintain a customer-focused and friendly service attitude.

Skills

Communication skills

Customer care

Leadership

Team supervision

Organisational skills

Job description

Residential and Business Services are looking to recruit a House Service Supervisor to join their team at David Russell Apartments.

The role holder will be responsible for the allocation of keys, housekeeping duties, issuing/ordering and stock control of housekeeping materials, responsible for associated housekeeping administration tasks, participation in planning for student arrival/departures and summer turn around. The role holder will be organised, flexible, have excellent communication skills, have a customer focused attitude and a friendly approachable disposition.

We are looking for someone who shows a commitment to an excellent level of customer care and would enjoy working and leading staff in our small team.

If you have a can-do attitude, want to make a difference, and enjoy working with a diverse range of people then this may be the role for you.

This is a permanent post, Term Time (36 weeks) 30 hours per week, and Summer (16 weeks) 36.25 hours per week on a 52 week contract and a 5 day from 7 basis.

Experience preferred but not essential as full training will be provided. Further information and informal enquiries may be directed to Dionne Henderson, [e-mail] , Tel: [phone].

At St Andrews, equality, diversity, and inclusion are central to who we are and form a core pillar of our University Strategy. We are committed to creating a fair, inclusive and supportive workplace, reflected in our participation in national diversity charters and awards, including Athena Swan, Carer Positive and the Race Equality Charter. We particularly welcome applications from people from Black, Asian, minority ethnic and minority religions backgrounds and from LGBTQ+ and disabled people.

This role is not eligible for visa sponsorship. Information on other visa options is available at https://www.gov.uk/check-uk-visa or by contacting our HR Immigration Team on [e-mail].

Job Description: RM7345RH FP's.pdf

Closing Date: 2 October 2026

Interview Date: 14 October 2026

Residential and Business Services

Salary: £25,353 per annum pro rata

Start date: 26 October 2026

Hours: 30 hours per week (Term time) 36.25 hours per week (Summer)