Library Services Assistant: Ignite Reading & Tech

Leicestershire County Council; Leicester; On-site; GBP 27,000 - 28,000; Full time

Benefits offered by this job

Flexible working options

Job summary

Leicestershire County Council is seeking a Library Services Assistant at Broughton Astley Library. You will join a team delivering a high-quality library service, helping customers find information, use IT systems, and access digital resources. You’ll also run events and promote reading, including children’s sessions and IT tasters.

The role emphasizes reading, culture, and excellent customer service with flexible working options; a pro rata part-time salary is offered with a permanent contract.

Qualifications

• Experience with digital technology and IT qualifications (ECDL/ITQ Level 2) or equivalent.
• Strong commitment to delivering high-quality customer service.
• Excellent written and verbal communication; able to deliver events and activities.
• Good literacy and numeracy skills.
• Able to work well in a team and on own initiative.
• Good time management and ability to meet deadlines.

Responsibilities

• Assist library users in finding information and resources.
• Support users to operate IT systems and access digital services.
• Shelve and display books and other materials; maintain organized collections.
• Deliver library events such as IT tasters and sessions for under 5s.
• Promote reading and the service’s digital offer including e-books and online resources.

Skills

Customer service

Communication

Teamwork

Time management

Literacy

Numeracy

Reading interest

Digital technology

Education

ECDL/ITQ Level 2 qualification

Equivalent practical IT experience

Job description

Leicestershire County Council is seeking a Library Services Assistant at Broughton Astley Library. You will join a team delivering a high-quality library service, helping customers find information, use IT systems, and access digital resources. You’ll also run events and promote reading, including children’s sessions and IT tasters.

The role emphasizes reading, culture, and excellent customer service with flexible working options; a pro rata part-time salary is offered with a permanent contract.