Library Assistant

Leicestershire County Council; Leicester; On-site; GBP 27,000 - 28,000; Full time

Benefits offered by this job

Flexible working options

Job summary

Leicestershire County Council is seeking a Library Services Assistant at Broughton Astley Library. You will join a team delivering a high-quality library service, helping customers find information, use IT systems, and access digital resources. You’ll also run events and promote reading, including children’s sessions and IT tasters.

The role emphasizes reading, culture, and excellent customer service with flexible working options; a pro rata part-time salary is offered with a permanent contract.

Qualifications

• Experience with digital technology and IT qualifications (ECDL/ITQ Level 2) or equivalent.
• Strong commitment to delivering high-quality customer service.
• Excellent written and verbal communication; able to deliver events and activities.
• Good literacy and numeracy skills.
• Able to work well in a team and on own initiative.
• Good time management and ability to meet deadlines.

Responsibilities

• Assist library users in finding information and resources.
• Support users to operate IT systems and access digital services.
• Shelve and display books and other materials; maintain organized collections.
• Deliver library events such as IT tasters and sessions for under 5s.
• Promote reading and the service’s digital offer including e-books and online resources.

Skills

Customer service

Communication

Teamwork

Time management

Literacy

Numeracy

Reading interest

Digital technology

Education

ECDL/ITQ Level 2 qualification

Equivalent practical IT experience

Job description

Organisation: Leicestershire County Council

Work Location: Broughton Astley Library, Main St, Broughton Astley, Leicester LE9 6RD

Salary: £26,853 - £27,282 per annum (pro rata for part-time)

Working Hours: 14.25hrs - Monday 10am-1pm | Tuesday 1.30pm-5pm | Thursday 1.45pm-4pm | Friday 9.45am-1pm | Alternate Saturdays 9.30am-2pm

Contract Type: Permanent

Closing Date: 30th September 2026

Microsoft Teams interview - 14th October 2026

If successful from your Teams interview, you will be invited to an in-person interview.

In person interview - date TBC

Do you love reading and want to share this passion with others? Do you enjoy providing excellent customer service? If so, why not consider becoming a Library Services Assistant.

About the Role

As a Library Services Assistant, you will work as part of a team responsible for providing a high quality, welcoming, and efficient library service to all customers. You will support library users to find the information and resources they need, assist them to use IT systems, shelve and display books and other materials, and deliver library events such as IT tasters and sessions for under 5’s. You will also be required to promote customer choice and enjoyment in reading, and the service’s digital offer including e-books and online reference resources.

About You

To apply for this post, you must:

• Have an interest in reading, learning and culture.
• Have experience of, and an interest in, digital technology including an ECDL or ITQ level 2 qualification or equivalent practical experience.
• Understand the importance of delivering a high level of customer service.
• Have excellent written and verbal communication skills and the ability to deliver events, activities, and taster sessions.
• Have good literacy and numeracy skills to undertake the duties of the role.
• Be able to work as part of a team and on your own initiative.
• Have good time management skills and the ability to work to deadlines.

We’d also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process.

This post is covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent English is an essential requirement for this role.

Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.

Interested in Flexible Working?

We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.

For more information or an informal discussion, please contact:

Katie WIncott, Library Supervisor

Email: [e-mail]