Library Assistant: Empower Readers & Digital Skills

Falkirk Council; Denny; On-site; GBP 18,000 - 24,000; Full time

Job summary

Falkirk Council is seeking a Library Assistant for the Denny team to support community access to library services. You will help with front-line customer service, handle information requests, and contribute to promoting reading and digital inclusion.

The role requires organization, teamwork, and the ability to manage multiple priorities while delivering quality service to residents of all ages.

Qualifications

• Experience in a front-line customer service environment.
• Strong customer care skills and attention to detail.
• Ability to assist digital skills and inclusion and promote reading for pleasure.

Responsibilities

• Assist in the provision of library services to the community.
• Promote reading for pleasure and respond to information requests.

Skills

Customer care

Attention to detail

Teamwork

Verbal communication

Written communication

Tools

MS Office

Job description

Falkirk Council is seeking a Library Assistant for the Denny team to support community access to library services. You will help with front-line customer service, handle information requests, and contribute to promoting reading and digital inclusion.

The role requires organization, teamwork, and the ability to manage multiple priorities while delivering quality service to residents of all ages.