Frontline Library Assistant: Engage Readers & Tech Help

Falkirk Council; Polmont; On-site; GBP 18,000 - 23,000; Part time

Benefits offered by this job

PVG scheme membership

Job summary

Falkirk Council is seeking a Library Assistant for Meadowbank. You will support the provision of library services to the community, help people with digital skills, promote reading for pleasure, and work in a front-line customer service role.

The role requires organizing, attention to detail, and ability to work as part of a team, with a focus on inclusive services across diverse users. PVG scheme membership is likely required.

Qualifications

• Experience in front-line customer service environments.
• Experience using MS Office packages.
• Able to support people with digital skills and inclusion.
• Ability to manage conflicting priorities and deadlines.

Responsibilities

• Assist in the provision of library services to the community.
• Promote reading for pleasure and respond to information requests.
• Deliver frontline customer service and cash handling where required.

Skills

Customer care

Cash handling

Front-line service

Digital inclusion

Tools

MS Office

Job description

Falkirk Council is seeking a Library Assistant for Meadowbank. You will support the provision of library services to the community, help people with digital skills, promote reading for pleasure, and work in a front-line customer service role.

The role requires organizing, attention to detail, and ability to work as part of a team, with a focus on inclusive services across diverse users. PVG scheme membership is likely required.