Library Assistant: Frontline Support & Digital Skills

Falkirk Council; Stenhousemuir; On-site; GBP 15,000 - 23,000; Part time

Job summary

Falkirk Council is seeking a Library Assistant to join our Larbert team on a 16.5 hour week. You will assist in delivering library services to the community, using MS Office and providing frontline customer support.

The role requires good customer care, attention to detail, and the ability to work as part of a team. You will help promote reading, support digital skills and inclusion, and handle information safely and confidently.

Qualifications

• Experience using MS Office packages in a front-line customer service setting.
• Excellent written and verbal communication skills.
• Ability to work as part of a team and manage conflicting priorities with care and accuracy.

Responsibilities

• Assist in the provision of library services to the community.
• Promote reading for pleasure and support residents with digital skills and inclusion.
• Respond to information requests and provide customer care in a frontline role.

Skills

MS Office

Customer service

Teamwork

Digital inclusion

Job description

Falkirk Council is seeking a Library Assistant to join our Larbert team on a 16.5 hour week. You will assist in delivering library services to the community, using MS Office and providing frontline customer support.

The role requires good customer care, attention to detail, and the ability to work as part of a team. You will help promote reading, support digital skills and inclusion, and handle information safely and confidently.