Level 3 IT Apprentice: School ICT Support

South Yorkshire Apprenticeship Hub; Rawmarsh; On-site; GBP 12,000 - 16,000; Full time

Job summary

WICKERSLEY PARTNERSHIP TRUST in South Yorkshire is recruiting an ICT Apprentice to join the ICT support team. You will install, maintain and repair hardware and software under guidance, and provide first-line support to staff and students.

The role focuses on safeguarding, system backups, and following ICT policies, with DBS check required. Completion leads to Level 3 Information Communications Technician qualification and potential progression.

Qualifications

• Basic IT literacy and willingness to learn in an ICT environment.
• Ability to communicate clearly with staff and students.
• Detail orientation and good organisational skills.
• Commitment to safeguarding and following ICT policies.
• DBS check required before appointment.

Responsibilities

• Install, maintain, and repair computer hardware and software under guidance.
• Provide first-line user support to staff and students.
• Maintain system integrity through backups and file archiving.
• Adhere to ICT policies, safeguarding, and reporting concerns.

Skills

Communication skills

IT skills

Attention to detail

Organisation skills

Customer care skills

Problem solving skills

Administrative skills

Analytical skills

Logical

Team working

Creative

Initiative

Non judgemental

Patience

Education

Information communications technician (level 3)

Job description

WICKERSLEY PARTNERSHIP TRUST in South Yorkshire is recruiting an ICT Apprentice to join the ICT support team. You will install, maintain and repair hardware and software under guidance, and provide first-line support to staff and students.

The role focuses on safeguarding, system backups, and following ICT policies, with DBS check required. Completion leads to Level 3 Information Communications Technician qualification and potential progression.