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Wickersley Partnership Trust; Greater Lincolnshire; On-site; GBP 12,000 - 15,000; Full time

Job summary

Wickersley Partnership Trust in the United Kingdom invites applications for an IT Technician Apprentice. You will gain hands-on experience by assisting with classroom ICT setups, troubleshooting issues, and supporting staff and students to keep learning uninterrupted.

Under supervision, you will install, maintain and repair hardware and software, manage backups, and follow safeguarding policies. A GCSE in Maths and English is preferred but can be completed during the apprenticeship.

Qualifications

• GCSE Maths and English GCSE or equivalent (preferred).
• Experience with installation and maintenance of ICT equipment.
• Ability to provide first-line IT support to staff and students.

Responsibilities

• Install, maintain and repair computer hardware and software under guidance.
• Provide first-line IT support to staff and students.
• Maintain system backups and data integrity.
• Ensure ICT policies and safeguarding compliance.
• Assist with lesson equipment setup.

Skills

First-line support

Hardware maintenance

Software troubleshooting

System security

Education

GCSE Maths & English

Job description

This is a fantastic opportunity to earn while you learn within a dynamic educational environment. As an IT Technician Apprentice, you will work under the guidance of experienced staff to provide first-line support across the academy. You will play a key role in minimising disruption to learning by ensuring our hardware and software are functioning correctly. From setting up equipment for lessons to troubleshooting technical glitches, you will gain hands-on experience and valuable qualifications in a supportive setting.

Responsibilities

Installation & Maintenance: Under guidance, install, maintain, and repair computer hardware and software, conducting regular checks to ensure ICT areas are fully operational.

User Support: Provide first-line support to staff and students, setting up equipment and resolving technical issues quickly to minimise disruption to learning.

System Integrity: Maintain system security and efficiency by managing backups, archiving files, and following strict user protocols.

Safeguarding & Compliance: Ensure adherence to ICT policies, particularly regarding internet usage and safeguarding, and report any concerns immediately.

A minimum of GCSE Grade C/4 in Maths and English is preferred but not essential, as this can be completed during the apprenticeship.