Apprentice IT Technician

South Yorkshire Apprenticeship Hub; Rawmarsh; On-site; GBP 12,000 - 16,000; Full time

Job summary

WICKERSLEY PARTNERSHIP TRUST in South Yorkshire is recruiting an ICT Apprentice to join the ICT support team. You will install, maintain and repair hardware and software under guidance, and provide first-line support to staff and students.

The role focuses on safeguarding, system backups, and following ICT policies, with DBS check required. Completion leads to Level 3 Information Communications Technician qualification and potential progression.

Qualifications

• Basic IT literacy and willingness to learn in an ICT environment.
• Ability to communicate clearly with staff and students.
• Detail orientation and good organisational skills.
• Commitment to safeguarding and following ICT policies.
• DBS check required before appointment.

Responsibilities

• Install, maintain, and repair computer hardware and software under guidance.
• Provide first-line user support to staff and students.
• Maintain system integrity through backups and file archiving.
• Adhere to ICT policies, safeguarding, and reporting concerns.

Skills

Communication skills

IT skills

Attention to detail

Organisation skills

Customer care skills

Problem solving skills

Administrative skills

Analytical skills

Logical

Team working

Creative

Initiative

Non judgemental

Patience

Education

Information communications technician (level 3)

Job description

WICKERSLEY PARTNERSHIP TRUST

Apprenticeship Level 3

Apply by: 28/09/2026

About The Role

Are you a tech-savvy problem solver looking to kickstart your career in IT? We are looking for an enthusiastic and eager-to-learn apprentice to join our ICT support team, helping to maintain the digital infrastructure that empowers our students and staff to succeed.

Responsibilities

• Installation & Maintenance: Under guidance, install, maintain, and repair computer hardware and software, conducting regular checks to ensure ICT areas are fully operational.
• User Support: Provide first-line support to staff and students, setting up equipment and resolving technical issues quickly to minimise disruption to learning.
• System Integrity: Maintain system security and efficiency by managing backups, archiving files, and following strict user protocols.
• Safeguarding & Compliance: Ensure adherence to ICT policies, particularly regarding internet usage and safeguarding, and report any concerns immediately.
• A Disclosure and Barring Service (DBS) check

On successful completion of the apprenticeship, the apprentice will have developed practical IT skills, knowledge and experience that can support progression into a range of IT-related roles, such as IT Support Technician, IT Service Desk Technician or other technical support positions.

There may be opportunities to progress within the Trust, subject to suitable vacancies and organisational requirements. Alternatively, the skills and qualification gained through the apprenticeship will provide a strong foundation for further training, higher-level apprenticeships or employment within the wider IT sector.

About The Training

About the Employer

About WPT

At Wickersley Partnership Trust (WPT), we are fuelled by a single commitment: 'We never knowingly do less for other people’s children than we would for our own.' As a thriving network of schools across South Yorkshire, we combine high expectations with embedded inclusivity. We do not work in silos; instead, we rely on deep collaboration and school-to-school support to ensure every student develops socially, emotionally, and academically to achieve the highest standards.

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Analytical skills
• Logical
• Team working
• Creative
• Initiative
• Non judgemental
• Patience

Training Provider

QA LIMITED

Course/Training

Information communications technician (level 3)

Apply by: 28/09/2026