Lettings Pre-Tenancy Coordinator: Onboarding & Compliance

Confidential; Greater London; Vor Ort; GBP 27.000 - 33.000; Vollzeit

Zusammenfassung

Clark James Recruitment are partnering with a respected estate agency to recruit a Lettings Pre-Tenancy Administrator. You will support the lettings team through the pre-tenancy process from offer to move-in, ensuring a smooth, compliant onboarding experience for landlords and tenants.

Key duties include coordinating references, Right to Rent checks, tenancy agreements, deposit registrations, inventory scheduling, and maintaining accurate records.

Qualifikationen

• Previous lettings or property administration experience preferred but not essential.
• Strong organisational skills and attention to detail.
• Excellent communication and customer service abilities.
• Ability to manage multiple tasks and meet deadlines.
• Good working knowledge of Microsoft Office and property management systems.
• Understanding of lettings legislation and compliance (desirable).
• Proactive and able to work independently.
• Professional and approachable manner.
• Strong problem-solving skills.
• High level of accuracy and accountability.

Aufgaben

• Coordinate the pre-tenancy process from offer agreed to tenancy start date.
• Liaise with tenants, landlords, and third-party providers to progress applications.
• Arrange and monitor referencing, credit checks, and Right to Rent checks.
• Prepare tenancy agreements and ensure documentation is accurate and compliant.
• Organise deposit registration and ensure funds are processed correctly.
• Schedule inventory reports and check-in appointments.
• Ensure all legal and compliance requirements are met prior to move-in.
• Maintain accurate records and update internal systems.
• Respond promptly to queries from tenants and landlords.
• Support the wider lettings team with administrative duties as required.

Kenntnisse

Organisational skills

Attention to detail

Communication

Multi-tasking

MS Office

Jobbeschreibung

Clark James Recruitment are partnering with a respected estate agency to recruit a Lettings Pre-Tenancy Administrator. You will support the lettings team through the pre-tenancy process from offer to move-in, ensuring a smooth, compliant onboarding experience for landlords and tenants.

Key duties include coordinating references, Right to Rent checks, tenancy agreements, deposit registrations, inventory scheduling, and maintaining accurate records.