Lettings & Operations Co-Ordinator

Confidential; Greater London; Híbrido; GBP 35.000 - 40.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid working

Descripción de la vacante

Confidential in Marylebone, London, is seeking a Lettings & Operations Coordinator to join a design-led residential property business. Take ownership of the lettings process from offer to move-in while supporting compliance, marketing and broader operations.

Hybrid working is available with clear progression toward a Lettings Operations Manager role. You will need 3+ years in lettings administration and familiarity with Reapit or similar CRM systems.

Formación

• 3+ years lettings administration/coordination experience.
• Strong understanding of lettings compliance and tenancy progression.
• Experience preparing tenancy documents and handling financials.
• Experience using Reapit or similar property CRM.

Responsabilidades

• Manage end-to-end administration of residential lettings transactions.
• Coordinate tenancy progression, referencing and move-ins.
• Prepare tenancy agreements, offer letters and statements of monies.
• Support landlords, tenants, agents and third-party suppliers throughout the tenancy journey.
• Ensure compliance and statutory requirements are completed accurately and on time.
• Maintain records and workflows through Reapit or similar property CRM systems.
• Support tenancy renewals, extensions and property management coordination.
• Assist with office operations, agent support and business administration.
• Coordinate property launches, photography, marketing materials and listings.
• Drive consistency, process improvements and exceptional customer service.

Conocimientos

Communication

Organisational skills

Attention to detail

Problem solving

Educación

ARLA qualification

Herramientas

Reapit

Descripción del empleo

• ARLA qualified desirable
• Prime & Super Prime properties
• High attention to detail

Lettings & Operations Coordinator

Marylebone, London £35,000 - £40,000 Basic Salary

Are you an experienced lettings administrator or coordinator looking for a role with more variety, responsibility and long-term progression?

We're working with a modern, design-led residential property business operating within London's prime and premium markets. With a strong reputation, ambitious growth plans and a collaborative culture, they're looking to hire a Lettings & Operations Coordinator to play a pivotal role in supporting their expanding team.

This is far more than a traditional administration position. You'll become a key part of the business, taking ownership of the lettings process from offer agreed through to move-in, while also supporting wider business operations, compliance and marketing activities.

Working closely with leadership and operational teams, you'll have the opportunity to influence processes, improve efficiencies and contribute to the growth of a highly respected independent property brand.

What You'll Be Doing

• Managing the end-to-end administration of residential lettings transactions
• Coordinating tenancy progression, referencing and move-ins
• Preparing tenancy agreements, offer letters and statements of monies
• Supporting landlords, tenants, agents and third-party suppliers throughout the tenancy journey
• Ensuring all compliance and statutory requirements are completed accurately and on time
• Maintaining records and workflows through Reapit or similar property CRM systems
• Supporting tenancy renewals, extensions and property management coordination
• Assisting with office operations, agent support and business administration
• Coordinating property launches, photography, marketing materials and listings
• Helping drive consistency, process improvements and exceptional customer service standards

About You

We're keen to speak with organised, proactive property professionals who have at least three years' experience within residential lettings administration, coordination or operations.

You'll have:

• A strong understanding of lettings compliance and tenancy progression
• Experience preparing tenancy documentation and handling financial administration
• Previous experience using Reapit or a similar property CRM platform
• Excellent communication and organisational skills
• Superb attention to detail and the ability to manage multiple priorities
• A positive, solutions-focused approach and willingness to get involved across the wider business

Experience within a prime or premium residential agency environment and ARLA qualifications would be advantageous but are not essential.

What's in It for You?

• Join a growing and ambitious property business with a modern approach
• Work in a collaborative and supportive team environment
• Gain exposure across lettings, operations, compliance and marketing
• Play a visible role within a business where your contribution genuinely matters
• Hybrid working flexibility
• Clear long-term progression into a Lettings Operations Manager position, with the opportunity to help build and lead a future lettings support team