Lettings Officer - Community Facilities & Events (Casual)

Lift Four Dwellings Secondary; England; On-site; GBP 17,000 - 25,000; Part time

Job summary

Lift Four Dwellings Secondary is seeking two Lettings Officers to manage our facilities bookings and act as the friendly face for community groups and local organisations. You will guide hirers from first enquiry to event day, keep the lettings calendar up to date, and ensure spaces are safe and prepared for use.

The role involves coordinating with school teams, issuing contracts, and maintaining accurate records, with some evening and weekend work.

Qualifications

• You will have experience in a customer-facing role, ideally with community groups or schools.
• You will be comfortable using IT systems like email and online platforms, and have a good understanding of safeguarding and health and safety.
• Strong communication skills are essential- you will need to build trusted relationships with hirers, colleagues, and visitors.

Responsibilities

• Respond to enquiries and guide hirers through availability, pricing, and booking terms
• Manage the booking system, issue contracts, and keep accurate records
• Work with school teams to prepare facilities and coordinate bookings around school activities
• Check facilities are safe and ready, and resolve any issues that come up during lettings
• Create invoices, track payments, and help build budget forecasts to support income growth
• Build relationships with local groups and promote our facilities through tours, feedback, and marketing

Skills

Customer service

Bookings management

IT systems proficiency

Safeguarding knowledge

Communication skills

Tools

Email platforms

Online booking platforms

Job description

Lift Four Dwellings Secondary is seeking two Lettings Officers to manage our facilities bookings and act as the friendly face for community groups and local organisations. You will guide hirers from first enquiry to event day, keep the lettings calendar up to date, and ensure spaces are safe and prepared for use.

The role involves coordinating with school teams, issuing contracts, and maintaining accurate records, with some evening and weekend work.