Community Lettings & Facilities Coordinator

Lift Schools; Birmingham; On-site; GBP 18,000 - 24,000; Part time

Job summary

Lift Schools seeks a Lettings Officer to connect community groups with our facilities, managing bookings and ensuring safe, ready-to-use spaces. The role involves evening and weekend work to match the lettings schedule in our Birmingham area schools.

You will handle enquiries, issue contracts, coordinate with school teams, and promote our facilities while keeping records and invoices up to date. Prior experience in a similar role and good safeguarding awareness are essential.

Qualifications

• Experience in a customer-facing role, ideally with community groups or schools.
• Confident with bookings or calendars and IT systems for scheduling.
• Good safeguarding and health and safety understanding; strong communication.

Responsibilities

• Respond to enquiries and guide hirers through availability, pricing, and booking terms
• Manage the booking system, issue contracts, and keep accurate records
• Work with school teams to prepare facilities and coordinate bookings around school activities
• Check facilities are safe and ready, resolve issues during lettings
• Create invoices, track payments, and help build budget forecasts
• Build relationships with local groups and promote facilities through tours, feedback, and marketing

Skills

Customer-facing

Communication

Time management

Calm under pressure

Safeguarding knowledge

Tools

Booking system

MS Office

Email platforms

Job description

Lift Schools seeks a Lettings Officer to connect community groups with our facilities, managing bookings and ensuring safe, ready-to-use spaces. The role involves evening and weekend work to match the lettings schedule in our Birmingham area schools.

You will handle enquiries, issue contracts, coordinate with school teams, and promote our facilities while keeping records and invoices up to date. Prior experience in a similar role and good safeguarding awareness are essential.