Lettings Negotiator

The Recruitment Experts, incorporated; Luton; On-site; GBP 18,000 - 20,000; Full time

Benefits offered by this job

Commission structure

OTE £26,000–£28,000

Full UK driving licence & own car

Job summary

The Recruitment Experts, incorporated is seeking a Lettings Negotiator in Luton. The role offers a basic salary of £18,000–£20,000 with commission, and an OTE of £26,000–£28,000. A Full UK Driving Licence and access to your own car are essential for this position.

You will work alongside the Lettings Manager and team, handling day-to-day lettings operations, registering applicants, conducting viewings, and ensuring a high level of service to landlords, tenants and contractors.

Qualifications

• Previous lettings or estate agency experience.
• Excellent communication and interpersonal skills.
• Professional, friendly and confident manner.

Responsibilities

• Handle telephone enquiries professionally and efficiently.
• Register applicants and maintain accurate records.
• Match tenants to properties and coordinate viewings.
• Provide regular feedback to landlords and negotiate offers.
• Process referencing and Right to Rent checks.

Skills

Communication

Customer service

Organisation

Job description

LETTINGS NEGOTIATOR - Luton

Salary:

£18,000 - £20,000 Basic Salary + Commission

OTE:

£26,000 - £28,000

Full UK Driving Licence & Own Car Essential

The Opportunity

An exciting opportunity has arisen for a Lettings Negotiator to join a busy and successful property business in Luton.

This is an ideal opportunity for someone with previous lettings or estate agency experience who is looking to develop their career within a professional, customer-focused environment.

You will work closely with the Lettings Manager and wider team, supporting the day-to-day lettings operation and providing an exceptional level of service to landlords, tenants and contractors.

The role offers a basic salary of £18,000-£20,000, plus commission, with an OTE of £26,000-£28,000.

Key Responsibilities

• Handling telephone enquiries professionally and efficiently.
• Registering applicants and maintaining accurate records.
• Matching prospective tenants to suitable properties.
• Arranging and conducting property viewings.
• Providing regular feedback to landlords.
• Negotiating rental offers between landlords and prospective tenants.
• Preparing and processing letting offers.
• Carrying out referencing, credit checks and relevant background checks.
• Obtaining and checking required identification and Right to Rent documentation.
• Preparing tenancy agreements and associated paperwork.
• Keeping tenants informed throughout the lettings process.
• Liaising with landlords, tenants and contractors.
• Arranging pre-tenancy works and ensuring properties are ready for check-in.
• Coordinating relevant compliance documentation, including gas safety, EICR and Legionella requirements.
• Assisting with check-ins and ensuring property files are accurately maintained.
• Booking rental valuations and adding new properties to the relevant systems.
• Adding and updating property details on internal systems and portals.
• Managing property boards.
• Assisting with property management enquiries, inspections and welfare checks where required.
• Promoting additional services and products where appropriate.
• Supporting the wider branch team and contributing to the overall success of the office.
• Requesting and encouraging positive reviews from landlords, tenants and contractors.
• Maintaining excellent communication and customer service standards at all times.

The Ideal Candidate

We are looking for an enthusiastic and motivated individual who is keen to build a successful career within lettings.

You will ideally have:

• Previous experience within lettings or estate agency.
• Excellent communication and interpersonal skills.
• A professional, friendly and confident manner.
• Strong organisational skills and excellent attention to detail.
• Good numerical and administrative ability.
• The ability to work independently and use your own initiative.
• Excellent time management skills.
• A strong customer-service focus.
• The ability to build positive relationships with landlords, tenants and colleagues.
• A proactive and positive approach to achieving results.
• The ability to work effectively as part of a team.
• A genuine interest in developing a long-term career within the property industry.

What's on Offer?

• £18,000 - £20,000 Basic Salary
• Commission structure
• £26,000 - £28,000 OTE
• Opportunity to develop your career within the property industry
• Professional and supportive working environment
• Excellent opportunity to gain further experience across lettings and property management
• Career progression opportunities for the right individual

Full UK driving licence and access to your own car is essential for this position.