Lettings Manager

Lomond; Pudsey; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Discounts at 900+ retailers

Wellbeing centre resources

Employee assistance programme

Smart Tech Scheme

Cycle2Work Scheme

Family Friendly Leave

Competitive base pay + incentives

Loyalty celebrations

Pension plan

Professional development funding

Company socials

Job summary

Linley and Simpson, part of Lomond, invites applications for a Lettings Manager in Pudsey. This full-time, permanent role offers £30,000 base salary with an on-target earnings potential of £40,000 per annum. The position focuses on driving branch performance, market share growth, and delivering exceptional client service.

You will lead and develop the lettings team, ensure targets are met, and participate in cross-department referrals while pursuing ARLA or CeLaP qualification commitment.

Qualifications

• Proven experience managing a lettings branch.
• Strong people management and customer service skills.
• Experience in a targeted lettings environment with branch targets.

Responsibilities

• Accountable for overall branch performance and profitability.
• Grow market share in the branch area year on year.
• Deliver exceptional service to clients at all times.
• Motivate and develop the team and maintain a positive workplace culture.
• Cross-sell company services to clients across departments.
• Lead performance reviews and team meetings.

Skills

People management

Lettings experience

Branch management

Customer service

Education

ARLA or CeLaP qualification

Job description

Welcome to Linley and Simpson, we're known for bringing local knowledge and strong values together, to put people first. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 23 offices and over 350 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property.

Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Lettings Manager. This is a full-time, permanent position located in Pudsey

The salary for the role is £30,000 basic with an OTE of £40,000pa

Let's talk about the role. It involves

• Accountable for overall branch performance and profitability in line with business plan
• Actively ensures growth of market share in branch area, year on year, regardless of market conditions, whilst continually meeting all branch and personal targets
• Accountable for the branch delivering exceptional service to clients
• Motivates and develops their team and creates a 'great place to work' culture whilst ensuring all staff aware of and achieve branch targets
• Acquires and maintains leading market share and with a significant margin
• Carrys out meaningful performance reviews, one to ones, return to work interviews with their team
• Hold structured, motivational team meetings that inspire their team.
• Supports the Lettings & Investment Manager's lettings business in line with the business plan
• Successfully manages and resolves branch complaints which have been escalated
• Ensure that there is cross selling of our services throughout the company by referring potential business to different departments
• Commenced qualification study/gained ARLA or CeLAP qualification or willingness to attain.

We're not just looking for someone who fits our team; we want to be a good fit for you too! We're looking for individuals with qualities and skills such as

• Excellent people management skills
• Experience of working successfully in a targeted lettings environment and managing a branch.
• Driving licence
• Problem solving skills
• Excellent customer service skills

At Linley and Simpson, we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDlife.

Here's what you can look forward to:

• Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
• Our Employee Assistance Programme offers free counselling support sessions.
• Get the latest gadgets and appliances with our Smart Tech Scheme.
• We're committed to reducing our carbon footprint with our Cycle2Work Scheme.
• We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
• You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.
• Celebrate your loyalty with special days and celebrations for length of service.
• Planning for retirement? We've got you covered with that important pension pot.
• We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career.
• And of course, we like to have a little fun too! Our company socials bring our people together. So work hard, and then socialise even harder!

We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication. At Linley and Simpson, we value diversity and inclusion. We welcome applicants of all nationalities and backgrounds.