Lettings Manager

RJS Resourcing Ltd; Greater London; Presencial; GBP 33.000 - 38.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Uncapped bonus scheme

Company pension

Birthday day off

Incentives

Descripción de la vacante

RJS Resourcing Ltd is recruiting an experienced Lettings Manager to lead the lettings department of an established property business in London. You'll take ownership of an existing operation, support an experienced team and help grow the property portfolio.

You'll combine day-to-day leadership with a practical approach, keeping customer service, commercial performance and compliance at the heart of the department.

Formación

• At least three years' experience in residential lettings.
• Previous management or supervisory experience would be an advantage.
• Sound knowledge of residential lettings legislation and compliance requirements.
• The confidence to lead, motivate and develop a team.
• Strong communication skills and a professional approach to challenging conversations.
• Excellent organisation, with the ability to manage competing demands.
• A commercial mindset and an interest in developing new business.
• Confidence using property management software and CRM systems.
• A full UK driving licence.
• An ARLA Level 3 qualification, or equivalent property qualification, would be highly desirable.

Responsabilidades

• Coordinate the daily running of the department, ensuring workloads are balanced and priorities are clear.
• Coach and support colleagues, set objectives and review performance.
• Build lasting relationships with landlords and tenants through responsive, professional service.
• Generate new business through market appraisals, prospective landlord enquiries and opportunities to expand the managed portfolio.
• Oversee the journey from property marketing and applications through to tenancy progression and ongoing management.
• Take the lead on sensitive tenancy issues, complaints and enquiries requiring management support.
• Maintain accurate records and ensure the team follows relevant legislation, internal procedures and industry standards.
• Monitor departmental results and identify practical ways to improve performance and service delivery.

Conocimientos

Residential lettings

Leadership

Communication

Organisation

New business

Educación

ARLA Level 3 qualification

Herramientas

Property management software

CRM systems

Descripción del empleo

RJS Resourcing is recruiting for an experienced Lettings Manager to lead the lettings department of an established property business. This is an opportunity to take ownership of an existing operation, support an experienced team and help grow the property portfolio. You'll combine day-to-day leadership with a practical approach, keeping customer service, commercial performance and compliance at the heart of the department.

Package:Basic salary of £33,000–£38,000, depending on experience.

Uncapped bonus scheme

Company pension.

An established team and portfolio to manage.

Incentives

Day off for birthday

Support to develop career and skills

Responsibilities

• Coordinate the daily running of the department, ensuring workloads are balanced and priorities are clear.
• Coach and support colleagues, set objectives and review performance.
• Build lasting relationships with landlords and tenants through responsive, professional service.
• Generate new business through market appraisals, prospective landlord enquiries and opportunities to expand the managed portfolio.
• Oversee the journey from property marketing and applications through to tenancy progression and ongoing management.
• Take the lead on sensitive tenancy issues, complaints and enquiries requiring management support.
• Maintain accurate records and ensure the team follows relevant legislation, internal procedures and industry standards.
• Monitor departmental results and identify practical ways to improve performance and service delivery.

What we're looking for

• At least three years' experience in residential agency lettings.
• Previous management or supervisory experience would be an advantage.
• Sound knowledge of residential lettings legislation and compliance requirements.
• The confidence to lead, motivate and develop a team.
• Strong communication skills and a professional approach to challenging conversations.
• Excellent organisation, with the ability to manage competing demands.
• A commercial mindset and an interest in developing new business.
• Confidence using property management software and CRM systems.
• A full UK driving licence.
• An ARLA Level 3 qualification, or equivalent property qualification, would be highly desirable.