Lettings Hub Administrator

Connells Group; Greater London; Remote; GBP 24,000 - 28,000; Full time

Benefits offered by this job

Birthday off

Career progression

Wellbeing support services

Social events

Job summary

Hamptons in Tower Bridge is seeking an experienced Lettings Hub Administrator to support the lettings teams and manage office administration. You will handle tenancy documentation, supplier liaison, compliance checks and marketing activities while delivering a high level of customer service.

This role offers development opportunities, inclusive culture and benefits such as birthday off, social events and wellbeing support.

Qualifications

• Excellent written and verbal communication.
• Pro-active and flexible approach.
• High level of attention to detail and accuracy.
• Previous administration experience, ideally within property industry.

Responsibilities

• Provide administration of tenancy documentation and compliance certificates.
• Support lettings teams and hub operations.
• Manage time effectively to support the team.
• Coordinate with branches, contractors and suppliers.
• Assist with marketing and social media activities.
• Ensure smooth running of portfolio with cross-department liaison.
• Handle invoices and office administration tasks.

Skills

Excellent communication

Proactive and flexible

Attention to detail

Administration experience

Job description

Estate agency – Lettings

Hamptons are currently looking for an experienced Lettings Hub Administrator to join our Tower Bridge Admin Hub.

From the moment you start your career with us, you will receive the best development, benefits and opportunities in the business. We will invest heavily in you and your career to ensure that together, we continue to achieve great things.

Responsibilities:

• Provide administration of legal documentation for letting tenancies including but not limited to new tenancy paperwork, mid tenancy changes, terminations.
• Providing administration support to the lettings teams.
• Being pro-active and managing time effectively to provide high level of support to the team.
• Offering support to other team members within the hub.
• Marketing, to include canvassing and social media.
• Liaising with other departments to ensure the smooth running of the portfolio.
• Liaising with contractors and suppliers to arrange pre tenancy works.
• Ensuring all administration is completed to a high standard and fully compliant in line with legislation and the audit guidelines.
• Liaising with branch and clients to ensure the timely completion and receipt of all compliance certificates such as EPC, EICR, Landlord gas safety record.
• Providing a high level of customer service at all times.
• Supporting the branches with office administration such as stationary orders, post, and office health and safety records.
• Processing and ensuring payment of all branch related invoices.

Skills & Experience Required:

• Excellent written and verbal communication, with the ability to prioritise and organise
• Positive, pro-active and flexible approach
• Excellent level of attention to detail and accuracy
• Previous administration experience required, ideally within the property industry

Benefits:

• New joiner, promotion-specific and career-long personal development training
• Opportunities for career progression with a preference to promote within
• Your birthday off!
• Frequent fun, regular local, regional and all staff social events
• A day off each year for charity or community work
• Fantastic company culture, centred around inclusion and respect
• Employee discounts on retail, travel and in house property services
• Access to wellbeing support services

In the 150 years since we first opened our doors for business, we have learnt many things, the most important of which is that the secret to success comes down to one thing - great people.

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