Lettings Hub Administrator

Hamptons; City Of London; In loco; GBP 23.000 - 29.000; Tempo pieno

Vantaggi offerti da questo lavoro

Development training

Career progression

Birthday off

Social events

Charity day off

Inclusive culture

Employee discounts

Wellbeing support

Descrizione del lavoro

Hamptons is seeking an experienced Lettings Hub Administrator to join the Tower Bridge Admin Hub. The role involves handling tenancy documentation, supporting lettings teams, and coordinating across departments to ensure smooth portfolio operation.

You will manage pre-tenancy works, compliance certificates and invoicing while delivering excellent customer service. Join a company that values development and career progression.

Competenze

• Excellent written and verbal communication.
• Positive, pro-active and flexible approach.
• Excellent attention to detail and accuracy.
• Previous administration experience preferred, ideally in property.

Mansioni

• Provide administration of tenancy documentation and related paperwork.
• Support lettings teams with admin tasks and coordination.
• Manage time effectively to support the hub team.
• Assist other hub colleagues as needed.
• Support marketing activities, canvassing and social media.
• Coordinate with other departments to ensure smooth portfolio operation.
• Arrange pre-tenancy works with contractors and suppliers.
• Ensure compliance documents (EPC, EICR, gas safety) are up-to-date.
• Deliver high-level customer service consistently.
• Assist branches with office admin such as stationery and post.
• Process and pay branch invoices.

Conoscenze

Communication

Proactive approach

Attention to detail

Administration experience

Descrizione del lavoro

Job Description

Hamptons are currently looking for an experienced Lettings Hub Administrator to join our Tower Bridge Admin Hub.

From the moment you start your career with us, you will receive the best development, benefits and opportunities in the business. We will invest heavily in you and your career to ensure that together, we continue to achieve great things.

Responsibilities

• Provide administration of legal documentation for letting tenancies including but not limited to new tenancy paperwork, mid tenancy changes, terminations.
• Providing administration support to the lettings teams.
• Being pro-active and managing time effectively to provide high level of support to the team.
• Offering support to other team members within the hub.
• Marketing, to include canvassing and social media.
• Liaising with other departments to ensure the smooth running of the portfolio.
• Liaising with contractors and suppliers to arrange pre tenancy works.
• Ensuring all administration is completed to a high standard and fully compliant in line with legislation and the audit guidelines.
• Liaising with branch and clients to ensure the timely completion and receipt of all compliance certificates such as EPC, EICR, Landlord gas safety record.
• Providing a high level of customer service at all times.
• Supporting the branches with office administration such as stationary orders, post, and office health and safety records.
• Processing and ensuring payment of all branch related invoices.

Skills & Experience Required

• Excellent written and verbal communication, with the ability to prioritise and organise
• Positive, pro-active and flexible approach
• Excellent level of attention to detail and accuracy
• Previous administration experience required, ideally within the property industry

Benefits

• New joiner, promotion-specific and career-long personal development training
• Opportunities for career progression with a preference to promote within
• Your birthday off!
• Frequent fun, regular local, regional and all staff social events
• A day off each year for charity or community work
• Fantastic company culture, centred around inclusion and respect
• Employee discounts on retail, travel and in house property services
• Access to wellbeing support services

In the 150 years since we first opened our doors for business, we have learnt many things, the most important of which is that the secret to success comes down to one thing - great people.

If this sounds like the role for you