Lettings Coordinator: Tenant Progress & Compliance Lead

Lomond; Cupar Muir; On-site; GBP 24,000 - 36,000; Full time

Benefits offered by this job

28 days holiday

Competitive base pay

Commission & bonuses

Contributory pension

Smart discount app

Employee Assistance Programme

Smart Tech Scheme

Cycle2Work

Family Friendly Leave

Professional qualifications funding

Job summary

Lomond’s Charters team in Brighton Marina is seeking a proactive lettings administrator to support tenancy progressions, reference checks, and compliance. You will liaise with clients, agents, and suppliers to keep applications moving smoothly and to help achieve branch targets.

The role offers 28 days holiday, a competitive base salary with commission, a pension scheme, and practical perks such as a discount app, wellbeing support, and Cycle2Work.

Qualifications

• 1 year of relevant experience preferred, but open to learners.
• Strong customer service focus and professional communication.

Responsibilities

• Handle tenancy progression, including referencing and negotiating tenancy terms.
• Liaise with key stakeholders to ensure timeliness and compliance of tenancies.
• Coordinate pre-tenancy monies and multiple applications efficiently.
• Support appointment coordination and post-appointment feedback collection.
• Assist in marketing properties and gathering necessary documentation for each tenancy.
• Maintain focus on individual and team targets to support shared goals.

Skills

Customer service

Negotiation

Communication skills

Interpersonal skills

Job description

Lomond’s Charters team in Brighton Marina is seeking a proactive lettings administrator to support tenancy progressions, reference checks, and compliance. You will liaise with clients, agents, and suppliers to keep applications moving smoothly and to help achieve branch targets.

The role offers 28 days holiday, a competitive base salary with commission, a pension scheme, and practical perks such as a discount app, wellbeing support, and Cycle2Work.