Lettings Coordinator: Property Support & Growth

rentlife; Birmingham; On-site; GBP 20,000 - 24,000; Full time

Benefits offered by this job

Training and development

Friendly team environment

Career progression opportunities

Long-term career in property

Job summary

Rentlife Ltd is seeking a proactive Lettings Assistant to support our busy lettings team in Birmingham City Centre. You will handle applicant management, coordinate viewings, assist with property marketing and contribute to the smooth day-to-day operation of the lettings department.

The role requires excellent customer service, strong organisation and attention to detail, with opportunities for progression within a growing lettings business. Training and a supportive team environment are offered.

Qualifications

• Previous customer service experience, ideally within property, hospitality, retail or another fast-paced environment.
• Strong organisational skills and the ability to manage several tasks at once.
• A confident, friendly and professional communication style.
• Good attention to detail and a commitment to accuracy.
• Confidence using CRM systems, Microsoft Office and other digital platforms.
• The ability to remain calm and organised while working under pressure.

Responsibilities

• Applicant management – Respond to enquiries, register applicants, arrange viewings and maintain accurate records within our CRM system.
• Property marketing – Assist with preparing property listings, updating online portals, arranging photography and ensuring marketing details are accurate and appealing.
• Viewing coordination – Schedule and confirm appointments, obtain feedback following viewings and support the lettings team with diary management.

Skills

Customer service

Organisational skills

Communication

Attention to detail

CRM systems

Microsoft Office

Team player

Full UK driving licence

Tools

CRM systems

Microsoft Office

Job description

Rentlife Ltd is seeking a proactive Lettings Assistant to support our busy lettings team in Birmingham City Centre. You will handle applicant management, coordinate viewings, assist with property marketing and contribute to the smooth day-to-day operation of the lettings department.

The role requires excellent customer service, strong organisation and attention to detail, with opportunities for progression within a growing lettings business. Training and a supportive team environment are offered.