Tenant Experience & Lettings Coordinator

Red King Resourcing; Old Warren; On-site; GBP 25,000 - 32,000; Full time

Job summary

Red King Resourcing is seeking a proactive lettings support assistant in the United Kingdom. You will conduct and attend property viewings, providing tenants with a welcoming experience and acting as a friendly front-of-house representative.

You will manage viewing appointments, coordinate access with landlords and contractors, assist with marketing and administration, and respond promptly to enquiries. The role involves travel to properties and maintaining accurate records of viewings and

Responsibilities

• Conduct and attend property viewings, providing prospective tenants with a professional and welcoming experience.
• Act as a friendly and professional front-of-house representative, welcoming visitors and dealing with enquiries in person, over the phone and by email.
• Manage viewing appointments and coordinate access to properties with landlords, tenants and contractors.
• Drive to properties to conduct viewings, inspections and other lettings-related duties.
• Assist with the day-to-day administration of the lettings process, ensuring properties are marketed and managed efficiently.
• Respond promptly and professionally to tenant and landlord enquiries.
• Maintain accurate records of viewings, applicants and property information.
• Follow up with prospective tenants after viewings and provide feedback to the relevant team members.
• Assist with property marketing, including preparing listings and ensuring property details are accurate and up to date.
• Liaise with landlords, tenants, contractors and other members of the team to ensure a smooth lettings service.
• Support the wider lettings team with general administration and other duties as required

Job description

Red King Resourcing is seeking a proactive lettings support assistant in the United Kingdom. You will conduct and attend property viewings, providing tenants with a welcoming experience and acting as a friendly front-of-house representative.

You will manage viewing appointments, coordinate access with landlords and contractors, assist with marketing and administration, and respond promptly to enquiries. The role involves travel to properties and maintaining accurate records of viewings and