Lettings Coordinator - 30hrs/wk (Flexible Hours) - Sienna Hse, Sutton

Savills; Greater London; Hybrid; GBP 24.000 - 36.000; Vollzeit

Benefits dieser Stelle

Discretionary bonus

Commission opportunities

Zusammenfassung

Savills is seeking a Lettings Negotiator for 166 Built to Rent apartments at Sienna House. You will act as first contact for new letting applications, arrange viewings, negotiate offers, conduct vetting, and support rent increases while delivering excellent resident service.

Working 30 hours with flexible hours, the role offers a basic salary up to £24,000 per year plus a discretionary bonus of up to 10% and commission up to £10,000 depending on KPIs.

Qualifikationen

• Proven experience in Lettings Negotiation/Management (BTR preferred but not essential).
• Up to date knowledge of Regulation and Legislation.
• Excellent written and spoken etiquette.
• Common sense approach and ability to think on your feet.

Aufgaben

• Act as first contact for new letting applications and respond promptly to enquiries.
• Arrange and conduct property viewings and negotiate/offers processing.
• Complete applicant vetting including ID Checks and Right to Rent.

Kenntnisse

Lettings negotiations

Regulatory knowledge

Written & spoken etiquette

Common sense

Decision making

Outgoing personality

Organization

IT literacy & social media

Jobbeschreibung

Purpose of the Role

To facilitate all New Lets and Rent Increases for 166 Built to Rent (BTR) apartments at Sienna House as part of a site-based team.

Key Responsibilities

• To act as first point of contact for new letting applications, responding in a timely manner to all new enquiries.
• Achieving client set KPI’s and targets.
• Arranging and conducting property viewings.
• Negotiating and processing offers.
• Completing applicant vetting and deal administration as appropriate including ID Checks and Right to Rent.
• Negotiating and managing rent increases.
• Working alongside the lettings managers to develop strategy and incentives.
• Working alongside central Tenancy Progression team to complete deals.
• Provide required lettings data for commentary for centralised reporting.
• Regularly updating property advertisements on portals and social media appropriate
• Performing pre void inspection reporting to property management team on presentation and condition of apartments.
• Arranging void works including but not limited to inventories, cleans and light maintenance.
• Prioritise customer service, ensuring residents and applicants have the best possible experience, and become our ambassadors.
• Support resident events and activities.
• Responding to additional resident queries and concerns where required.
• Meet and greet with new tenants, providing keys, new tenancy information and apartment orientation tours and pre -arranging check in reporting.

In addition to the tasks described above, the job holder may be required to carry out other duties as may reasonably be required from time to time.

Skills, Knowledge and Experience

• Proven experience in Lettings Negotiation/Management (BTR preferred but not essential)
• Up to date knowledge of appropriate Regulation and Legislation
• Excellent written and spoken etiquette
• Common sense approach
• Ability to think on their feet and make considered decisions
• Outgoing, warm and friendly personality
• Organised, meticulous, tenacious
• IT literate and social media savvy

Working Hours - 30 hours - Flexible Hours

Salary - Basic Salary up to £24,000.00p/a (Up to 10% discretionary bonus)

Commission offered up to £10,000.00p/a based on KPIs.

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