Lettings Negotiator (Part-Time, 30h) – Bonus & Commission

Savills; Greater London; On-site; GBP 22,000 - 26,000; Part time

Benefits offered by this job

Discretionary bonus

Commission on KPIs

Job summary

Savills is seeking a Lettings Co-ordinator for 30 hours per week to support 166 Built to Rent apartments at Sienna House within a site-based team. You will manage new lettings, rent increases, viewings and negotiations, ensuring excellent tenant experiences.

Key duties include vetting applicants, processing offers, updating portals, and coordinating with central teams to close deals. This role emphasizes customer service, data reporting, and proactive resident engagement.

Qualifications

• Proven experience in Lettings Negotiation/Management (BTR preferred but not essential).
• Up to date knowledge of appropriate Regulation and Legislation.
• Excellent written and spoken etiquette.

Responsibilities

• To act as first point of contact for new letting applications, responding in a timely manner to all new enquiries.
• Achieving client set KPI’s and targets.
• Arranging and conducting property viewings.
• Negotiating and processing offers.
• Completing applicant vetting and deal administration including ID Checks and Right to Rent.
• Negotiating and managing rent increases.
• Working alongside lettings managers to develop strategy and incentives.
• Working alongside central Tenancy Progression team to complete deals.
• Provide required lettings data for commentary for centralised reporting.
• Regularly updating property advertisements on portals and social media appropriate.
• Performing pre void inspection reporting to property management team on presentation and condition of apartments.
• Arranging void works including inventories, cleans and light maintenance.
• Prioritise customer service, ensuring residents and applicants have the best possible experience, and become our ambassadors.
• Support resident events and activities.
• Responding to additional resident queries and concerns where required.
• Meet and greet with new tenants, providing keys, new tenancy information and apartment orientation tours and pre -arranging check in reporting.

Skills

Lettings negotiation

Regulatory knowledge

Etiquette (written and spoken)

Decision making

Outgoing personality

IT literacy

Social media savvy

Job description

Savills is seeking a Lettings Co-ordinator for 30 hours per week to support 166 Built to Rent apartments at Sienna House within a site-based team. You will manage new lettings, rent increases, viewings and negotiations, ensuring excellent tenant experiences.

Key duties include vetting applicants, processing offers, updating portals, and coordinating with central teams to close deals. This role emphasizes customer service, data reporting, and proactive resident engagement.