Lettings Negotiator

Neom Recruitment Limited; Leeds; Sur place; GBP 18 000 - 26 000; Plein temps

Résumé du poste

Leeds-based lettings role for a customer-facing professional. You will arrange property viewings, liaise with prospective tenants, answer inquiries, process applications and payments, and promote adverts across portals.

Role requires strong communication, organisation, and time management. A full driving licence is essential due to a company pool car and local travel may be required.

Qualifications

• Excellent customer service and communication skills.
• Confident communicator with good interpersonal skills.
• Good IT skills: Word, Excel and Outlook; ability to work on bespoke packages.

Responsabilités

• Excellent Customer Service and Communication Skills.
• Ability to handle a variety of enquiries, booking viewings, taking payments, and issuing applications.
• Maintaining website portals, amendments, changes, and online adverts.
• Facilitate safe face to face viewings for seasonal student and professional lets.
• Pro-actively manage viewings/appointments.
• Maximising conversations of all viewings into confirmed tenancy agreements.
• Negotiation of tenancy agreements in line with company policy and procedures.
• Assist with writing up contracts, rent breakdowns offering explanations to tenants, along with T & C’s of contractual obligations.

Connaissances

Excellent customer service

Confident communicator

Word/Excel/Outlook

Numeracy

Attention to detail

Formation

GCSE level

Outils

Word

Excel

Outlook

Description du poste

Leeds (Full Time – Mon – Friday 9.00am-5.30pm)

Some Flexibility Required during Peak Letting times

Due to incredible growth, this reputable, award winning property developer and landlord with over 50 years rental experience is looking to grow their friendly team in Leeds.

This busy, varied, and interesting role requires the holder of the post to spend a significant amount of time interacting with customers face to face, over the phone, email, along with various social platforms.

As Lettings Negotiator you will facilitate property viewings, liaise with prospective tenants, be organised, and possess excellent time management skills.

A company pool car is available within office hours and therefore it is essential that the post holder has a full driving licence.

Responsibilities

• Excellent Customer Service and Communication Skills
• Ability to handle a variety of enquiries, booking viewings, taking payments, and issuing applications
• Maintaining website portals, amendments, changes, and online adverts
• Facilitate safe face to face viewings for seasonal student and professional lets
• Pro-actively manage viewings/appointments
• Maximising conversations of all viewings into confirmed tenancy agreements
• Negotiation of tenancy agreements in line with company policy and procedures
• Assist with writing up contracts, rent breakdowns offering explanations to tenants, along with T & C’s of contractual obligations.

Ability, Education & Skillset

• Confident communicator
• Educated to GCSE level
• Previous exposure to the lettings sector would be beneficial
• Previous Customer Service Experience
• Good IT skills – competent working knowledge of Word, Excel, and Outlook with the ability to work on bespoke packages
• High level of numeracy
• Good attention to detail

Behaviours

• Develops and maintains positive working relationships with others
• High quality of deliverance of Customer Service and Query Resolution
• Desire to learn, develop and grow with the Company
• Assists customers and colleagues unprompted
• Passionate individual with a desire to work within Property