Assistant Lettings Manager

BCT Resourcing; London Borough of Havering; On-site; GBP 21,000 - 24,000; Full time

Job summary

BCT Resourcing is representing an opportunity for an experienced Assistant Lettings Manager at a flagship estate agency branch in London. You will support the Lettings Manager, mentor the lettings team and drive performance while building strong landlord, tenant and applicant relationships.

This role offers clear career progression, training and improved earning potential in a busy residential lettings environment.

Qualifications

• Minimum 4 years' experience in residential lettings.
• Experience as Senior Lettings Consultant, Senior Lettings Negotiator, or Assistant Lettings Manager.
• Excellent communication and interpersonal skills.
• Positive, professional and commercially minded approach.
• Full UK driving licence.

Responsibilities

• Deputise for the Lettings Manager when required.
• Provide daily support, leadership and motivation to the lettings team.
• Help drive individual and team performance against agreed targets.
• Build and maintain strong relationships with landlords, tenants and applicants.
• Support the team with property listings, viewings, negotiations and lettings progression.
• Assist with generating new instructions and identifying business opportunities.
• Deliver consistently high standards of customer service.
• Lead by example and contribute towards the overall success of the branch.
• Maintain excellent levels of accuracy, organisation and attention to detail.
• Support a positive, professional and commercially focused team environment.

Skills

Leadership

Communication

Interpersonal skills

Organisation

Driving licence

Education

Residential lettings experience (4+ years)

Job description

Full-time | Permanent

A fantastic opportunity has arisen for an experienced Assistant Lettings Manager to join a highly successful and established estate agency within one of its flagship branches.

This is an exciting opportunity for an experienced Senior Lettings Consultant or Lettings Negotiator looking to take the next step in their career, as well as an existing lettings professional seeking a business that offers genuine career progression, training and improved earning potential.

The Role

Working alongside the Lettings Manager, you will play a key role in supporting the day-to-day operation of a busy and successful residential lettings team.

You will deputise for the Lettings Manager during periods of absence while providing leadership, guidance and support to the wider team. You will be instrumental in maintaining high levels of individual and team performance, customer service and business development.

This is an excellent opportunity for an ambitious property professional who wants to develop their management skills and build a long-term career within the estate agency industry.

Key Responsibilities

• Deputise for the Lettings Manager when required.
• Provide daily support, leadership and motivation to the lettings team.
• Help drive individual and team performance against agreed targets.
• Build and maintain strong relationships with landlords, tenants and applicants.
• Support the team with property listings, viewings, negotiations and lettings progression.
• Assist with generating new instructions and identifying business opportunities.
• Deliver consistently high standards of customer service.
• Lead by example and contribute towards the overall success of the branch.
• Maintain excellent levels of accuracy, organisation and attention to detail.
• Support a positive, professional and commercially focused team environment.

About You

We are looking for an experienced residential lettings professional with a strong track record and the ambition to progress.

You should ideally have:

• A minimum of 4 years' consistent experience within residential lettings.
• Experience as a Senior Lettings Consultant, Senior Lettings Negotiator, Assistant Lettings Manager or similar.
• Excellent communication and interpersonal skills.
• A positive, professional and commercially minded approach.
• Proven ability to lead, motivate and support a team.
• Strong organisational skills and attention to detail.
• A proactive approach and the ability to work effectively in a fast-paced environment.
• A full UK driving licence.

Salary & Benefits

£21,000 - £24,000 basic salary, depending on experience, with a realistic OTE of £40,000 - £42,000 per annum.

The package includes:

• Personal and office commission.
• Performance-related bonuses.
• Year-end profit share.
• Birthday day off when it falls on a working day.
• Length-of-service rewards.
• Ongoing training and development.
• Structured career progression.
• Excellent earning potential.

Working Hours

Monday - Thursday: 8:30am - 6:00pm

Friday: 8:30am - 5:30pm

Saturday: 9:00am - 4:00pm

Working 5 days per week, with an allocated weekday off.

No Sunday working.