Lettings Assistant — Viewings & Conversions

Student Cribs Limited; East Midlands; On-site; GBP 20,000 - 26,000; Full time

Job summary

Student Cribs Limited in the UK is seeking a Lettings Assistant to drive occupancy and enhance the brand experience. You will conduct high-quality property viewings, convert enquiries into bookings, and support the city team to maximise lettings performance.

This fast-paced, customer-facing role requires enthusiasm, energy and attention to detail. Fixed-Term Contract for 6 months, 35 hours per week (Mon-Fri 11:00–19:00) with some weekend work during peak times.

Responsibilities

• Conduct in-person and virtual property viewings to prospective tenants and guarantors delivering engaging and informative viewing experiences.
• Follow up promptly with prospective tenants to drive conversion.
• Support the team in achieving occupancy and lettings targets.
• Report on feedback from viewings to identify trends and opportunities for improvement.
• Respond to phone, email, and online enquiries in a timely and professional manner.
• Support the progression of applicants from enquiry to signed tenancy.
• Assist with tenancy administration and documentation as required.
• Support marketing initiatives and local promotional activity.
• Provide feedback to City/Lettings Manager on market conditions and demand.
• Assist during peak season with flexible working hours where necessary.
• Assist with tenant handover over the summer periods.

Job description

Student Cribs Limited in the UK is seeking a Lettings Assistant to drive occupancy and enhance the brand experience. You will conduct high-quality property viewings, convert enquiries into bookings, and support the city team to maximise lettings performance.

This fast-paced, customer-facing role requires enthusiasm, energy and attention to detail. Fixed-Term Contract for 6 months, 35 hours per week (Mon-Fri 11:00–19:00) with some weekend work during peak times.