Lettings and Office Administrator

Juice Recruitment; Bath; In loco; GBP 28.000 - 32.000; Tempo pieno

Descrizione del lavoro

Juice Recruitment is partnering with a Bath lettings agency to recruit an Lettings & Office Administrator for a fast-paced office.

Working with the Accounts Manager, you will support financial and administrative operations, lettings, tenancy and compliance processes, using property management software. The role requires strong organisation, attention to detail, and numeracy skills. Office-based in Widcombe, Bath.

Competenze

• Proven experience working in a professional office environment.
• Experience in bookkeeping, accounts or financial administration.
• Strong numeracy and willingness to learn.
• Excellent organisational skills with attention to detail and ability to prioritise a varied workload.
• Strong working knowledge of Microsoft Excel, Outlook and Word.
• Experience using a CRM or property management system would be advantageous.
• Exceptional telephone manner and confidence communicating face to face.
• Ability to remain calm and professional under pressure or when handling complaints.
• Previous lettings, student housing or estate agency experience would be desirable.

Mansioni

• Support day-to-day administration of the lettings office.
• Process and receipt daily rent payments, log supplier invoices and assist with credit control.
• Prepare and issue accurate monthly landlord payments and statements.
• Reconcile bank accounts with the Accounts Manager and keep records up to date.
• Maintain accurate financial and tenancy records using property management software.
• Carry out Right to Rent checks and support deposit protection registrations/returns.
• Produce tenancy agreements and assist with tenancy administration.
• Provide general office and administrative support to the wider team.
• Answer telephone and greet landlords, tenants and the public.

Conoscenze

Organisational skills

Numerical aptitude

Excel

Outlook

CRM system

Strumenti

Microsoft Excel

Microsoft Outlook

Microsoft Word

CRM / property management software

Descrizione del lavoro

Are you an organised administrator with a strong eye for detail and an aptitude for numbers?

Would you enjoy a varied role combining accounts, lettings and general office administration?

Juice Recruitment is delighted to be working in partnership with a well-established lettings agency in Bath, as they look for an Lettings & Office Administrator to join their fast-paced team.

Working closely alongside the Accounts Manager, you will play an important role in supporting the smooth financial and administrative operation of the office, while also assisting with lettings, tenancy and compliance processes.

The successful candidate will be highly organised, detail-focused and confident working with figures, ideally with lettings experience.

This is an office-based role in Widcombe, Bath.

DAY TO DAY:

• Supporting the day-to-day administration of the lettings office.
• Processing and receipting daily rent payments, logging supplier invoices and assisting with credit control.
• Assisting with the preparation and execution of accurate monthly landlord payments and statements.
• Working closely with the Accounts Manager to reconcile bank accounts and ensure financial records are accurate and up to date.
• Maintaining accurate financial and tenancy records using property management software.
• Carrying out Right to Rent checks and supporting deposit protection registrations and deposit return processing.
• Producing tenancy agreements and assisting with wider tenancy administration.
• Providing general office and administrative support to the wider team.
• Handling telephone and face-to-face enquiries from landlords, tenants and the general public.

WE WOULD LOVE TO SEE:

• Proven experience working in a professional office environment is essential.
• Experience of bookkeeping, accounts or financial administration, or a strong aptitude for numbers and a genuine willingness to learn.
• Excellent organisational skills, with impeccable attention to detail and the ability to prioritise a varied workload.
• Strong working knowledge of Microsoft Excel, Outlook and Word.
• Experience using a CRM or property management system would be advantageous.
• An exceptional telephone manner and confidence communicating face to face.
• The ability to remain calm, empathetic and professional when working under pressure or handling complaints.
• Previous experience within residential lettings, student housing or an estate agency environment would be desirable.

AND FOR YOU:

• A salary of £28,000–£32,000 per annum, dependent on experience.
• Full-time, permanent position.
• A friendly, supportive and collaborative office environment.
• Office-based role in Widcombe, Bath.
• Working Hours: Monday: 8:45am–5:30pm, Tuesday to Thursday: 9:00am–5:30pm, Friday: 8:00am–4:30pm.
• 20 days' annual leave plus bank holidays.